Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 999 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery and service was first class and fast.”

Helpful Report

Posted 10 years ago

“Customer service eggcellent! Product arrived as predicted and was well packed - surviving well the odd knock or two from the delivery firm. All parts present, including extra screws, and construction reasonably easy - although diagrams a little fuzzy in places. Took me (a woman) a little under 11/2 hrs to complete on my own - chickens now happy in their new home!”

Helpful Report

Posted 10 years ago

“Excellent service - henhouse delivered the day after I ordered it. Very well designed and well constructed. Assembly instructions not that clear - bit like IKEA!! It's possible to assemble the sides of the house incorrectly, everything fits together perfectly until you get to the very last stage. Contacted Eggshell and within 5 minutes they suggested that I look again at the side panels and sure enough I had assembled them upside down! Maybe a slight update/rewrite of the assembly instructions could benefit future customers. Al in all a very good buy and very helpful and prompt service from Eggshall.”

Helpful Report

Posted 10 years ago

“Every thing was great, comms, delivery time "next day in fact" product was better than expected.. the only slight issue was that when i put the handle on the run the wood block split as it was already splitting no big deal though not going whine over something so trivial.. my chickens are in already and giving us fresh eggs daily... I would have no issue and in fact already have recommended them to others as they've been asking where i got it and they're impressed...”

Helpful Report

Posted 10 years ago

“in a word, brilliant! We bought the Nelly coop. run. and automatic door opener. Can't fault the service, arrived on time, and the coop is superb. To be honest I did have reservations about the quality, given that we only paid £159 for it, but to be fair its excellent, came with full instructions, fitted together perfectly, and even came with extra screws. We haven't had time to build the run or install the door opener yet, but I have no doubt the same will apply. Thank you so much, we are very happy customers, and I have no doubt we'll be back soon for more.”

Helpful Report

Posted 10 years ago

“Ordered the Kingston coop with run, lots of these on the market but the higher grade mesh made me choose Eggshell (although mesh was black painted not plastic coated as described). Delivery was excellent and within a few days. Assembly was simple with clear instructions and although its soft-wood the design is solid. I'll be keeping 3 chickens in the coop with access to a larger area during the day. Great design can't wait to get some chickens into their new home.”

Helpful Report

Posted 10 years ago

“Prompt delivery, great product, easy to assemble, good value for money.”

Helpful Report

Posted 10 years ago

“Despite a technical hiccup my order was delivered on time and the customer service was brilliant. The product was well packaged and very easy to put together. No bits missing and a fantastic end product. Thank you. Can't recommend them highly enough.”

Helpful Report

Posted 10 years ago

“Questions asked by email answered promptly. Phone call to let me know order was dispatched was friendly and helpful. Good quality goods. Numbers of chickens suggested for each coop is definitely for smaller birds. Its a pity that company don't make larger coops as the product is well made and finished . To be recommended”

Helpful Report

Posted 10 years ago

“Just received my chicken lodge easy to erect and very good design, paid a lot more for something not half as good excellent value”

Helpful Report

Posted 10 years ago

“Really pleased with the chicken coop, its a quality product and everything which was supposed to be included in the box; was present & correct. The instructions were a bit limited but its not taxing to work it out & its fun to put it all together, and the product arrived on the day confirmed. I assembled the coop yesterday, I personally would not have 6 - 8 chickens in this, and I also gave it a another coat of wood preserve for longevity, 4 full size chickens would be far more comfortable. Overall - good product and excellent value for money; no complaints.”

Helpful Report

Posted 10 years ago

“Ordered on Saturday, delivered on Tuesday - excellent service. Two small niggles. The bottom piece of the nest box had been broken in transit, but glue and a couple of panel pins fixed it. Where the perches slot in, the slots on the nest box side were in the wrong place - looks as though the piece of wood had been put in the wrong way - easily fixed with a dremmel! Very impressed with the design, small touches like having a prop to hold the nest box open, and the handle to open the door show that a lot of thought has gone into it. Went together very quickly and was easier to assemble than most flat pack furniture! Would definitely recommend.”

Helpful Report

Posted 10 years ago

“delivered extremely quickly after ordering. Arrived well packaged and looks simple to construct (not yet done this).”

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Posted 10 years ago

“The extension I have just bought was easy to put on to my existing chicken house and run. excellent delivery. my new chickens very happy. congratulations to you. regards. B. Herve.”

Helpful Report

Posted 10 years ago

“Arrived quickly, very easy to put together.Very happy with coop”

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Posted 10 years ago

“Very quick delivery, Chicken house easy to assemble and looks great”

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Posted 10 years ago

“I bought the Buckingham and must say that the quality is impressive for the price you pay. The wire is sandwiched in between the frames and not just stapled like all the others. Top marks and will get the wheels soon. I use this product for 2 birds with plenty of run space to roam. 8ft i love it. X”

Helpful Report

Posted 10 years ago

“Bought this coop to house our runner ducks and it is ideal. Once you fathom out the instructions it is very easy to put together and looks good. Very pleased with purchase.”

Helpful Report

Posted 10 years ago

“Delivery of product excellent , prior to delivery I had a phone call explaining the product I ordered was damaged and was offered a alternative .”

Helpful Report

Posted 10 years ago

“Would have liked to know when it was arriving but we were in so all was well. We are terrible do it yourselfers but managed it very well indeed. . instructions were easy to follow and it looks really good assembled. . it was funny to see same model in corrie!!! Thanks again for what looks a first class product.”

Helpful Report

Posted 10 years ago

Eggshell is rated 4.3 based on 999 reviews