EEC Home Improvements Reviews

4.62 Rating 486 Reviews
92 %
of reviewers recommend EEC Home Improvements
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Read EEC Home Improvements Reviews

About EEC Home Improvements:

EEC Home Improvements have been providing UK homeowners services since 1991. Celebrating 29 Years of Business in 2020 offering UK home & business owners a wide range of home improvement services.

Visit Website

Phone:

01704 539300

Email:

info@eec-hi.co.uk

Location:

140 Norwood Road

Anonymous
Anonymous  // 01/01/2019
All the team worked hard and efficiently, even though the weather conditions were unpleasant. It was necessary to come back to complete on the following morning because their previous job had overrun. They communicated very well with us and explained everything clearly. They were careful about the house and left everything neat and clean. The scaffolding teams were also excellent.
Hello Paul, Great! Thank you very much for the 5 stars and positive feedback! We are glad you are happy with the work carried out. Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
I have found EEC to be a very helpful knowledgeable company in the field of solar energy. They were very professional from sales to installation and commisioning. The fitting of the system was very efficiently executed and a very neat installation. Thank you. I highly recommend the company.
Hi Anthony, You are very welcome! Thank you for the fantastic review, we really appreciate your feedback. Best regards EEC Home Improvements
kept informed at all times, came when they said they were coming, easy to get hold of if you need to talk anything through, house left clean and tidy when finished. would recommend.
Hi Jacqueline, Thank you for the great review, 5 stars and the recommendation! Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
The team of installers who fitted our Solar Panels on Friday 17th January2020 were excellent. A very professional 3 man team, everybody knew their jobs and got on with it. Very curtious called me sir until I insisted he call me by my first name. Everything was left clean and tidy when they left. Start to finish the process took about 3 1/2 to 4 hours. The 2 scaffolding teams, one of who erected the scaffolding and the other who dismanteld it were also on the ball. All ain all a very pleasing experience by 3 very professional teams. Please pass on my thanks.
Hi Derek, Great feedback! Thank you very much! We are glad you found the experience so pleasant. Your thanks have been passed on to everyone involved. Best regards EEC Home Improvements
Everything was very good - fast, good value, minimum disruption during install. Only issue is that one solar panel partially blocks out a skylight we have in the roof...
Hi Al, Thank you for taking the time to leave us a review and thank you for the 4 the stars! Best regards EEC Home Improvements
As far as I am aware the installation has been completed fully and on time by a helpful and competent team. The only problems have been a switch which failed and an apparently inoperative thermostat on the immersion heater (not the installers' fault I hasten to add). These faults will be rectified< I hope, in the next couple of days. The senior electrician Rory showed great attention to detail and fitted all the various components in the meter box outside : he has also made an additional return visit to re-site the PV box better in the airing cupboard
Hi Alan, Thank you for the review and feedback. Glad you're happy with the work so far. We hope you enjoy all the benefits of your new Solar PV installation. Best regards EEC Home Improvements
My wifeI received excellent service and instruction. Thanks Ellie
Hi David, Thank you very much for the 5 star review! We hope you continue to enjoy your installation. Best regards EEC Home Improvements
The admin is a disaster, the communications non existent, the customer service appalling. Keep well clear would be my advice.
Hi Nicholas, Very sorry to hear about your experience. If there is anything I can help you with please feel free to contact me dave.morrison@eec-hi.co.uk Best regards EEC Home Improvements
Both of the guys on the installation team were courteous and friendly and made sure the panels and associated electrics were fitted with care and minimum disruption. Panels, inverter, switches and cabling have all been neatly placed and were generating power by the early afternoon on installation day. The scaffolding was erected and removed on the specified days so everything has run pretty smoothly.
Hi Howard, Thank you for the fantastic feedback and 5 stars! Great to hear everything went smoothly and you are up and running. Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
system working well despite the weather
Hi John, Thank you very much for the 5 star review. Pleased to hear the system is outperforming the weather! Best regards EEC Home Improvements
The whole process was carried out efficiently even allowing for poor weather at the tme of installation
Hi Paul, Thank you for the 4 stars and positive review! We hope you are enjoying your Solar PV system and continue to reap the benefits! Best regards EEC Home Improvements
Very pleased with the installation which was quick clean and efficient. The only problem encountered was that the scaffolding was installed without me being advised when. It was fortunate that I was in to move the cars!
Hi Peter, Thank you for the 4 star review! Glad you were happy with the installation and thank you for the feedback regarding the scaffolding, much appreciated. Best regards EEC Home Improvements
To whom I may concern we have not had a solar inspection done recently this is the first of us hearing any thing yours sincerely MR&MRS I ROSE
EEC installed solar panels for us. We were very impressed with their professionalism and speed of service. All of their installers and admin staff were a pleasure to deal with and we are extremely happy with the finished product.
Hi Mark, Glad to hear you are so happy with your installation and thank you for the 5 stars! Best regards EEC Home Improvements
Asked to complete this survey as I have recently had a service carried out. But I haven't, Nobody has ever contacted me to arrange one.
Clean and tidy work men all cables neatly routed would recommend this company to anyone
Hello Paul, thank you for the 5 stars...and the recommendation! Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
Everything went to plan and on time to the schedule we were told. It is all working well and we are reaping the rewards. Thanks alot
Hi Paul, You are more than welcome! We hope you continue to reap the rewards for many years to come. Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
Exceeded expectations for quality of services and speed of completion, the Tesla Powerwall is an excellent piece of kit which does a fantastic job, with UPS Gateway retrofitted to the same exceptional standards I’m now ready for the future with complete confidence.
Hi Paul, Thank you for the fantastic review and feedback! It's great to hear you're so happy with your products and installation. Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
This was our first “health check” since installation and was pleased to learn that our system is running at 105% of the predicted level. We have been very happy with the panels and hot water generator. Would definitely recommend EEC.
Hi Debbie, Thank you very much for the 5 stars and great review! Great to hear the system is working so well for you!. Please don’t forget to take advantage of our referral scheme also, should you wish to recommend anyone else to us! Best regards EEC Home Improvements
Despite being asked for a "service" review - what was intended was my authoring a review of the completed solar installation. I am more than happy to do this as the installation was excellent by EEC. The scaffolsers they used were appalling and caused EEC (and us) problems which EEC sorted out. Nothing but praise for EEC, their installers and the equipment. Very happy.
Hi Jessica, Thank you very much for the 5 star review! So pleased you are happy with the finished results. Best regards EEC Home Improvements
EEC Home Improvements is rated 4.62 based on 486 reviews