In general I was happy with the service. All the lads working were good, including the Initial surveyor and Quality Surveyor. My only problem was the scaffolding arrangements. The lads didn’t seem to know they were coming till the last minute. Even though very late they worked into the dark to complete. The weather was against the panel fitters so they turned up late. Again been fair they did ring to explain the situation. The fitting went easily over the late afternoon and following morning due to the high winds. The electrician was fine as well. The removal of the scaffold became an issue though. Again the scaffolding company said they had only just received the email when I rang to enquire as to what was happening. I eventually agreed with the company owner for the scaffold to be removed the following Monday. But on Thursday afternoon a team turned up to remove it. I explained to the scaffolder the situation and he was apologetic. Five minutes later he returned insisting the owner want it doing immediately. They did return on the Monday to remove and again were a good set of lads. My problem it seems was the owner. When I had tried to agree an am or pm visit all he could say was he was like parcel force and come when they can. Not acceptable in my view.