Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.73

4.7 Rating 784 Reviews

95 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlie and Henry, the installers were brilliant. Adam the electrician was also brilliant Very satisfied with the professional way it all went and the politeness of all three guys.Would recommend to anybody. Thank you.”

Helpful Report

Posted 5 years ago

“During the purchase and inst allation of our awning we had 5 seperate visits from Eden representatives; salesman, surveyor, deliverymen, installers and electrician. All arrived as expected and were very professional. I would not hesitate to recommend Eden Verandas to others”

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Posted 5 years ago

“Everything went to plan and we were notified when there were changes due to the present situation. The explanation about using the control was rather quick and the booklet isn't too clear but we managed. A wire seemed to be flapping and my husband had to get up and discovered it was to the lighting system we would have preferred in to be secured. The old awning is in our garden and awaiting removal.”

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Posted 5 years ago

“I am absolutely delighted with my Valbonne awning and can’t wait for Winter to be over so I can use it more. It looks amazing and the bungalow brackets used to support it fit in very well with the design and colours of my bungalow. I can see lots of lunches going on under it if we ever get out of Covid! Andy, the salesman, was very pleasant and helpful without being pushy, the surveyor (sorry I can’t remember his name) was thorough and very professional and gave me confidence in the investment. The booking process for the delivery and installation was all handled very professionally, but I have to say the communication after that fell down a bit. First of all the equipment was delivered a day early without any notification - I was at home fortunately! The fitting appointment was made for 12 noon and when they hadn’t arrived by 1 I rang the office to be told that they would there in 1.5 to 2 hours. In the end they arrived, but said they couldn’t find me! I told them that they only needed to have rung me and I could have directed them. The appointment for the electrician was made for Friday, but by just before 5 on Thursday, I had no idea of time, so I rang the office again to ask when he would be with me as I needed to plan my day. They told me between 9 and 11, which was very helpful. The electrician was a star! He couldn’t have been more helpful, courteous or thorough and was a wonderful example of Eden excellence. All in all I am delighted that I decided to buy my awning from Eden.”

Helpful Report

Posted 5 years ago

“Although the virus extended the wait finally on a very wet day in November it was erected The quality is exceptional & the two men doing all the work carried on regardless of the heavy rain A very long day as they were here before 8am & had to wait for the delivery until 10am - a loss of 2 hours of their working day”

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Posted 5 years ago

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Posted 5 years ago

“From the first phone call to Edens, to the full team all the way through, we found everyone to be professional, courteous and a credit to the company. I am so pleased with our new glass room. It is everything we wished for and I have no hesitation in recommending Eden Verandas.”

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Posted 5 years ago

“Very pleased with all aspects of the work from the planning, to the final installation. I'm very happy to recommend Eden Verandas.”

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Posted 5 years ago

“Excellent service from start to finish, highly recommend”

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Posted 5 years ago

“Our new veranda is a sturdy, quality product. The fitting team worked skilfully throughout the whole process. We would certainly recommend the team. Eden Verandas have been very professional from designing, surveying, fitting and office administration. We would certainly recommend Eden Verandas to family and friends.”

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Posted 5 years ago

“Professional service. Very pleased with our glass room.”

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Posted 5 years ago

“We found Eden Verandas a very good company to deal with. Their consultant, surveyor, fitters and electrician were all very polite and professional. The awning we purchased is a very well made and quality product.”

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Posted 5 years ago

“Just had an Awning fitted and extremely happy with the quality and service provided, would highly recommend.”

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Posted 5 years ago

“Excellent service kept well informed throughout love our new awning”

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Posted 5 years ago

“Great service from start to finish. Veranda has been installed now for a couple of weeks really pleased with it great to get and enjoy the outside in bad weather and still stay dry. Highly recommended”

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Posted 5 years ago

“Good service and great product”

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Posted 5 years ago

“sensible quote, excellent installation, very considerate and tidy. Good communication throughout”

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Posted 5 years ago

“Excellent service throughout. I would definitely recommend Eden verandahs to interested parties.”

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Posted 5 years ago

“Quality of Awning is excellent, Installers & electrician very professional, Many thanks Eden For a great service,”

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Posted 5 years ago

“Very professional from start to finish and we are delighted with the finished product.”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

Eden Verandas is rated 4.7 based on 784 reviews