“Two items arrived broken and when I contacted the team they immediately responded and a replacement was with me within 48 hours.
Very good CS team.
The items are all very beautiful and good quality and I will be ordering more in future.”
“Very impressed! The products are beautiful, as pictured, and feel good quality. The shipping was very fast. One of the glasses arrived slightly chipped so contacted customer services and they sent out a replacement straightaway. Will definitely be back!”
“Really happy with the service provided by Eden and Willow. My glass jars with bamboo lids arrived quickly and well packaged.
Unfortunately one jar was slightly cracked and E&W arranged a replacement quickly. A pleasure to do business with them.”
“I required a large capacity flour container and purchased your 10kg container with the lovely mouse scoop.
Wow it's great.. so nice I have been leaving it in full view which means I have been making more sourdough loaves than normal !!”
“Great products and fantastic customer service. I had an issue with a jar and they responded very quickly and resolved the problem immediately. I highly recommend them.”