eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.87

4.9 Rating 15,081 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 15,081 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how eCookshop.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eCookshop.co.uk 5 star review on 23rd June 2025

FIONA J

eCookshop.co.uk 5 star review on 13th April 2025

Anonymous

eCookshop.co.uk 5 star review on 18th March 2025

SELENA C

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and quick delivery”

Helpful Report

Posted 2 years ago

“Excellent, perfectly packed, quick delivery. Would definitely recommend and use again . Thank you”

Helpful Report

Posted 2 years ago

“Excellent quality, excellent value”

Helpful Report

Posted 2 years ago

“A very fast and efficient service. Good value for money.”

Helpful Report

Posted 2 years ago

“Lovely to find a stockist of our china, once ordered, the items arrived very quickly, thank you”

Helpful Report

Posted 2 years ago

“Smooth easy transaction and arrived very quickly. Good value”

Helpful Report

Posted 2 years ago

“Item is as described. On time and well packaged. It is a present so can’t comment any further.”

Helpful Report

Posted 2 years ago

“Very pleased with the careful way they were packed and the delivery time. Also a good price.”

Helpful Report

Posted 2 years ago

“The service was very good.”

Helpful Report

Posted 2 years ago

“Delivered on time.”

Helpful Report

Posted 2 years ago

“Great delivery. I bought more China to support range I had already.very good communication from support staff as wrong item was sent. Problem put right straight away Thank you”

Helpful Report

Posted 2 years ago

“Good products and very good service and quick delivery recommend”

Helpful Report

Posted 2 years ago

“As usual on the ball with getting the goods to the customer ahead of time and in good condition.”

Helpful Report

Posted 2 years ago

“I have bought these items before but not from this company. The strive, value for money packaging and delivery and communication are excellent.”

Helpful Report

Posted 2 years ago

“Delivery was 1 day from ordering and the fragile plate was incredibly well packed.”

Helpful Report

Posted 2 years ago

“Purchase arrived very well packed and a lot more quickly than expected in the Xmas period Thanks”

Helpful Report

Posted 2 years ago

“Appalling service. Had a Le Creuset item delivered and the Le Creuset box was wet and smelt of mould. This was NOT the couriers' fault as the brown packaging box it came in was dry and undamaged. The box is important when you are spending £100 on an item and clearly, given the time of year, is a gift. Spoke to eCookShop and they asked me to email over pictures, which i did within minutes. No response. Had to call and chase a response. Resent the email and was told they are looking into and should be able to get a replacement box. Yesterday, 1 working day, before Xmas i have to chase AGAIN. Was told they do not have a box and it's either a 15% discount or return the item. I had little choice and had to return the item. This has been going on for two weeks and now i have to find a replacement gift. I'm sure the refund will take weeks ! Oddly, the item is still in stock on their website so why could they simply not replace it? Shocking customer services”

Helpful Report

Posted 2 years ago

“Fast delivery times.”

Helpful Report

Posted 2 years ago

“I was dubious at first having never heard of this company. Did a little research and thought I'd give them a try. I ordered a few items from them, all have arrived in good condition, well packed and came quickly. Every item I purchased was cheeper than I could get it in the shops! Extremely impressive!”

Helpful Report

Posted 2 years ago

“Excellent price Excellent quality order placed early evening dispatch next day arrived the next day”

Helpful Report

Posted 2 years ago

eCookshop.co.uk is rated 4.9 based on 15,081 reviews