eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.88

4.9 Rating 14,625 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 14,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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eCookshop.co.uk 5 star review on 23rd June 2025

FIONA J

eCookshop.co.uk 5 star review on 13th April 2025

Anonymous

eCookshop.co.uk 5 star review on 18th March 2025

SELENA C

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy completion of order, packaging was almost "bomb-proof", and delivery was ahead of my expectations.”

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Posted 2 years ago

“Great product and very easy to order. Fantastic service, dispatched the next day and delivered within 48 hours. Definitely use this company again.”

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Posted 2 years ago

“Fast efficient service. Well wrapped and protected. Delivered at specified time.”

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Posted 2 years ago

“I have used Ecookshop (Dawsons) several times and they are price competative, deliver quickly and efficiently and it is a smooth professional experience every time. So that is why I go back to them regularly.”

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Posted 2 years ago

“Excellent fast service, delivered as expected with delivery communicated clearly. Recipients very pleased with the pasta bowls.”

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Posted 2 years ago

“Excellent service online and by phone and very prompt delivery when I needed plates very quickly!”

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Posted 2 years ago

“Absolutely fantastic 5*****star seller. who I have purchased from for the first time. I ordered it one day and it arrived the next day even though it was Christmas and they kept me well informed every step of the way. The product is of very good quality and great value for money. I very highly recommend this seller and will purchase from again.”

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Posted 2 years ago

“I was very pleased with my item. And it was delivered promptly. The delivery man was very polite.”

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Posted 2 years ago

“Amazing service. Ordered at 11am on Friday before Christmas and it was delivered the next day even though I only paid for basic delivery. Thank you”

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Posted 2 years ago

“Faultless service as always.”

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Posted 2 years ago

“My order was delivered in ample time for Christmas, well packaged, and in excellent condition, despite the order being placed shortly after the deadline for Christmas delivery.”

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Posted 2 years ago

“Heavier than we would have liked”

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Posted 2 years ago

“Bought two boxes of 4 pimpernel damask silver placemats. Out of the two boxes 4 were damaged .”

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Posted 2 years ago

Hello, If you email us a photograph of the damaged items we will happily replace them for you. Thanks, Adam

Posted 2 years ago

“This order arrived very quickly - impressed with the whole purchase - price, packaging and delivery. Would definitely use again.”

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Posted 2 years ago

“Good price, quick delivery, what more could you ask for 👍”

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Posted 2 years ago

“Great price, fast delivery, no problems”

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Posted 2 years ago

“A very professional service. A great reduction and super fast delivery. I can highly recommend this company.”

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Posted 2 years ago

“Paid for express delivery didn’t receive my item which was guaranteed to arrive by Christmas. And to top it all off I couldn’t even access customer service to ask for an explanation!!!”

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Posted 2 years ago

Hello, I am sorry your item did not arrived in time for Christmas. It was despatched on the day it was ordered and went out for delivery the following day - it looks like the driver was unable to deliver for some reason. I can see it has now been delivered and the express postage charge refunded. Please accept my apologies for the delay and if you wish to discuss anything further, please contact myself. Adam

Posted 2 years ago

“Excellent price and service, will use again”

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Posted 2 years ago

“Ordering was very good , as I am really old lady and I was guided through the process with the utmost respect , your customer care staff are excellent”

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Posted 2 years ago

eCookshop.co.uk is rated 4.9 based on 14,625 reviews