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eCookshop.co.uk Reviews

4.9 Rating 15,409 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 15,409 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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eCookshop.co.uk 5 star review on 22nd August 2026
LINDAHENRY
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
154
Anonymous
Anonymous  // 01/01/2019
“Fantastic service. I would highly recommend this seller. Great communication and fast delivery. Great prices too.”
Helpful Report
Posted 2 years ago
“Ordering was easy and delivery was the next day. Product was exactly what I ordered. Great service.”
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Posted 2 years ago
“No problems with order from this company”
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Posted 2 years ago
“Excellent customer service. There were 2 damaged glasses in the pack I received. I emailed customer support with pictures and received a new box the following morning. Thank you”
Helpful Report
Posted 2 years ago
“Dear Dawsons Department Store Support Team, Today, I got my orders in the meticulously wrapped boxes. However, I was extremely sad and furious, when I saw the products and their conditions. I am the hyper lover of the Spode products. Therefore, I know the difference between the seconds products and unfaulty/precise products. Moreover, previously, I made shoppings from the seconds products of Spode. For a company Since 1936, It is a definetely shameful behaviour what you did in this order. I am very furious. I ordered them for my daughter’s birthday party. You can understand the urgency, because I ordered them as express delivery, and I paid more money for it. The products, what you sent to me, all of them are seconds/ faulty products. However, you sell them as unfaulty products, and you deceived me! I paid full money for these products in my order. You can’t waste my time! You can’t make me disappointed! You can’t ruin my party plans! Additionally, all the boxes were in moisture and they have tear. There was a bad smell on the products! Moreover, I am not a wine lover, so it is not an inclusive gift! Please compensate this situation or this shame as soon as possible!”
Helpful Report
Posted 2 years ago
“Items arrived on time and were very well packed. Service entirely satisfactory.”
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Posted 2 years ago
“Nice to be able to buy denby mugs singularly and at sale prices. The two mugs and tray sets are great for presents”
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Posted 2 years ago
“I have bought various items from eCookshop in Dec 23 / Jan 24. The goods all arrived promptly and were very well packaged. The prices were also very competitive. Will definitely use again.”
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Posted 2 years ago
“Great product, quick delivery, excellent packaging! Will definitely shop again 😊”
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Posted 2 years ago
“Excellent Company to deal with: goods arrive very quickly and always well packaged. Quality and pricing for Christmas Crockery best that I could find. This item was half price so bought ti put by for next Christmas . used them for 3 years now and def recommend”
Helpful Report
Posted 2 years ago
“Easy to navigate page. Items well packed for delivery. Very fast delivery. Would definitely order again”
Helpful Report
Posted 2 years ago
“Took a while to arrive considering the postage price. It was also absolutely filthy with dust but didn’t expect it to be immaculate”
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Posted 2 years ago
“Speedy delivery, very well packaged, Denby dinner plates at a fantastic price. Would definitely use this company again.”
Helpful Report
Posted 2 years ago
“A very efficient service and a lovely product. It arrived really well packaged Will definitely order fri this company again!”
Helpful Report
Posted 2 years ago
“Service was excellent, my husband couldn’t believe how quickly the good’s arrived.”
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Posted 2 years ago
“'Have been buying from this Co. for several years now...Great products, excellent prices, always wrapped with care. And delivery always on time. Yes: I would heartily recommend.”
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Posted 2 years ago
“Excellent service even though one item I required was out of stock. Thankyou”
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Posted 2 years ago
“Good price for the food mixer I bought and speedy delivery, arrived the next day. Website easy to navigate also.”
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Posted 2 years ago
“I would love to write a review but item I received has not arrived. The ordering process is easy but......only if the goods arrive!”
Helpful Report
Posted 2 years ago
“Easy to use web site. Excelent prices in the sale. Fast, carefully packed, delivery.”
Helpful Report
Posted 2 years ago
eCookshop.co.uk is rated 4.9 based on 15,409 reviews