EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,277 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent Communication from order to very fast delivery, EBC brake pads are unrivaled in my opinion”

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Posted 2 years ago

“The brake pads came quick gret improvement for my var”

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Posted 2 years ago

“EBC pads always fit, do the job and are never noisy. Been using this brand for years. Not the cheapest, but are the best.”

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Posted 2 years ago

“Very poor No confirmation of order being sent a week after payment accepted”

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Posted 2 years ago

“Very helpful on the 'phone and arrived promptly, thank you.”

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Posted 2 years ago

“Great pads.. only thing was lack of tracking information..”

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Posted 2 years ago

“Contact facile et réponses aux questions très rapides. Après la commande, envoi très rapide.”

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Posted 2 years ago

“Prompt delivery and good communication from courier. Would have been five stars but did not receive invoice.”

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Posted 2 years ago

“I order my brakes nearly a week ago and have still heard no news about when they are turning up or any estimated delivery date”

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Posted 2 years ago

“Slow to update order status and shipping notification; and needed regular chasing to find out what was happening when there was a problem and then to get progress with a refund (due to a factory inventory error, part of my order turned out to be unavailable).”

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Posted 2 years ago

“First time customer, Unable to find proof of order in email and the same email that i used to register an account with was not recognised when trying to log back in to review order which was Ireland bound and i ordered on st patricks day and saw the promotional discount (STPATRICK15) but when checking out the place to enter the code was microscopic and didn't notice until the second i clicked pay in the hopes that a seperate page would appear before confirmation of payment, pretty disappointed as was prepared to buy more products for my car at the end of the month and now i am unsure if this one is even coming even though the payment has gone through in my banking app”

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Posted 2 years ago

“Great company dispatched asap one of the best brake pads in Uk”

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Posted 2 years ago

“Really happy with a service provided. I would definitely recommend.”

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Posted 2 years ago

“Excellent service coupled with quality products is a winning formula in my book”

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Posted 2 years ago

“My order has yet to be delivered, I see from looking at my account details my order is still listed as Warehouse Picking, I placed my order 6 days ago.”

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Posted 2 years ago

Hey thanks for the message, I am sorry to hear that are you able to provide us your order number at all? or email sales@ebcbrakeshop.co.uk and i am sure the team will be able to help.

Posted 2 years ago

“I had squealing brakes on my wee KTM Duke 125, I decided to source Brembo pads to replace the originals and EBC Brake Shop came up on a web search with suitable pads in stock. Well what a difference in feel and lack of squealing. The service from EBC Brake Shop was excellent, and highly recommended.”

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Posted 2 years ago

“Superb quality at good prices , highly recommended.”

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Posted 2 years ago

“Excellent service with a quick delivery, competitive price. Definitely use again.”

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Posted 2 years ago

“Perfect products - EBC discs and pads for Suzuki bike.”

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Posted 2 years ago

“Initially they got my order wrong however very quickly resent the right pads. I’ve had them on now for past 2000 miles and have found them extremely effective. I would definitely order again”

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Posted 2 years ago

EBC Brake Shop is rated 4.6 based on 1,277 reviews