easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.78

4.8 Rating 1,198 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site. Frames turned up on time and look fantastic. Would recommend.”

Helpful Report

“Excellent service made to order plenty of frames to choose from delivered within time quoted”

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“Very quick service. Frames as expected and easy to assemble.”

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“Ordered 3 frames, the package arrived badly wrapped and I opened the box to find that the quality of the frames was poor and the largest frame had sustained significant damage in transport - completely cracked across the top. I emailed photographic proof of the damage and asked for a refund for that frame. I was met with an instruction to await a letter from the courier company and make sure to specify on the form that the package had been well wrapped (underlined in the email), then and only then would they send me a replacement. I made it clear that I did not consider the package to be well wrapped and that I was not prepared to wait untold weeks to receive a new frame. I again requested a refund for the damaged item and have been ignored for the past eight days and counting.”

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“Fabulous firm. As a pro artist I need top quality framing of strange sizes sometimes. Easy-Frame.co.uk fit the bill. Excellent quality beautifully made. Packaged superbly and turn around/delivery time perfect. I never use anyone else. Thanks guys at Easy-Frame.”

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“I'm a professional artist and I use the company every time. I am thrilled with the quality and finish. The packaging is perfect and the turn around/delivery time is spot on. I have no affiliations to Easy-frame. It is just a great company that deserve patronising. Thanks guys once again!”

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“Arrived promptly, exactly what I wanted, can't fault them.”

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“Excellent service made to order plenty of frames to choose from delivered within time quoted”

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“Excellent quality made to measure frames. Well packaged on delivery. Would certainly recommend and use again.”

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“Excellent service, perfect product, very impressed.”

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“Great quality frame at half the price of the same brand ones found on the high street! Frame arrived in perfect condition too”

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“Excellent fast delivery, good quality item, highly recommend this company and will use them in the future.”

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“Great service and very helpful when I needed advice.”

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“Fast delivery, good communications, great product”

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“I bought 2 white wooden frames and they're perfect! Very reasonably priced and they look immaculate. I'll definitely be ordering again”

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“Good solid frame,helpful advice,made to measure.Just a hat I wanted.”

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“Excellent service and lovely frame. Just what I wanted for my picture.”

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“Few minutes after I placed my order, I sent a couple of emails to the customer service team. They only answered to the first one where I was asking to modify the order measurements. In my second email (sent a couple of hours later) I asked for an amendment and also asked to disregard my initial email as the measurements were not the right ones. They never replied back to that email although it was sent the same day within 2 hours. I received the frame with the wrong measurements and after contacting them and having a very slow flow of communcation from their side, they insist that the frame was sent as requested, which clearly wasn't as it was their mistake not acknowledging the second email.”

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“Frame came as described and arrived quickly, good quality mounting board and frame. Very pleased”

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“Superb quality frame - surpassed expectations. I have used easy frame before and will keep coming back.”

Helpful Report

easy-frame.co.uk is rated 4.8 based on 1,198 reviews