“Always seem to get the best deals here, but make sure you check who the car hire is with to make sure it's on airport and the fuel policy is collect full, bring back full. You can check these before you book and sometimes have to pay a little more - the cheapest deal you initially see isn't often the cheapest in the long run.”
“Very easy to book and staff very friendly and helpful. Unfortunately, although we had booked an 'Insignia or similar' when we arrived we were given a Nissan Note. As there was no way we could fit 3 adults and 2 children in this car we were eventually given an alternative which although a very tight fit was at least better. Need to be careful when booking to make sure you get what you expect.”
“The hire company was good but the instructions on how to contact them were not good, it said go to the pharmacy and contact them for shuttle bus but there wasn't a phone and we didn't know phone code for Italy! Eventually a security guard going off duty helped us out by phoning the rental to request the bus, also when getting quotes I did request airport environs rental ie. right on site but it was a good 15-20 drive in the bus to the car rental place, I guess you get what you pay for. Everything was good, even got a bigger car than requested.”
“Felt obliged to take an upgrade for free as none available in the group I had asked for. Would have preferred to remain as I was as wanted a very small car because of where I was.
Also no parcel shelf in the car so luggage was exposed. Didn't charge the extra even though it was a diesel so some benefit there. Overall I was satisfied and have booked another for September”
“Great value and easy pick up, but I would ask Firefly to point out that they have 2 offices at the airport and provide a simple map showing the locations. Our flight out was delayed and I rushed to the booking office as it was supposed to close at 12 midnight. not only were they still open but thew staff directed me to the pick up point when I could sort out the paperwork and collect the car. Which was a new Kia Ceed and a nice drive too!”
“Best for price that I've found, but always try and check that your car hire is with one of the major operators, and that their pick up point is actually at the main site at the airport. Also make sure the fuel policy is pick up full and return full and you should be fine.”
