E Badges Reviews

Name: E Badges
Rating: 4.88

4.9 Rating 644 Reviews

98 %

of reviewers recommend E Badges

4.9

Based on 644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

E Badges 5 star review on 14th March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“If the delivery prices were less egregious (and if they always sent the amount of mylar paid for) I'd rate higher - the product quality is great and consistent, and the customer service is very good. I really want to give them 5 stars, but E-Badges need to find a way to make their no rush Royal Mail deliveries cheaper than a next-day courier. It makes me put off buying their products.”

Helpful Report

Posted 3 years ago

Thank you for your review and we really do appreciate the feedback and your kind comments regarding our great product quality and customer service. Regarding shipping costs, our policy is to not absorb shipping costs into the product prices which is often the case with other companies so we can keep our product prices as low and economical as possible. We then calculate shipping by total weight of an order taking into account a small admin/packaging cost and have various price bands. Due to the nature of our products they do tend to be heavy compared to their size. The DPD rate we offer is their basic next working day tracked service which isn't a premium rate. For orders weighing up to 1 kilo we also offer Royal Mail first class which is cheaper than DPD and for up to 5 kilos also offer Royal Mail option for people who may prefer this delivery method but the cost for both methods at that weight works out the same. Regarding the mylar – is this something you have let us know about previously? We rely on a professional third party cutting company to cut and bag for us and if there is a problem we need to speak to them to resolve it. Please could you get in touch with us either by email or phone to discuss this further so we can make sure you are happy with the resolution as we don't ever want our customers to feel under-supplied. Many thanks

Posted 3 years ago

“I wanted school children to plant Oaks, and design badges to commemorate the event. The planting will take place in October when completed badges will be issued.”

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Posted 4 years ago

Thank you very much for the review James and we love hearing how the badges are being used. Good luck with the tree planting and if you have any feedback on what we could do better then we always welcome any suggestions or comments.

Posted 4 years ago

“Bon matériel et merci pour votre attention !”

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Posted 4 years ago

Merci beaucoup pour cet avis, si nous pouvons faire quelque chose pour en faire un 5 étoiles, faites-le nous savoir.

Posted 4 years ago

“Swift delivery, simple to construct- haven’t tried it out yet.”

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Posted 4 years ago

Thank you for your review Helen. We hope you enjoy using your machine when you start but if you have any queries at all please don't hesitate to let us know.

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you very much for your review. If we can do anything to improve please don't hesitate to get in touch.

Posted 4 years ago

“Delivered in good time thank you.”

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Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Very nice and sturdy badge machine. I purchased 25mm D-pins and the only thing I would make better are the inside rims of the badge. I'd like something stronger like in the vintage badges. Otherwise absolutely great value for the price!”

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Posted 4 years ago

Thank you for your valued feedback of our d-pin badges. e-badges

Posted 4 years ago

“great buy”

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Posted 4 years ago

Thank you for your review. e-badges

Posted 4 years ago

“Good quality products, well packed, good delivery times.”

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Posted 5 years ago

Thank you for your review of our products, we are glad that you are happy with the service we have supplied. e-badges

Posted 4 years ago

“Very good. Used the video starter to walk through the first three attempts - after that it's easy and straightforward. Would recommend it to anyone.”

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Posted 5 years ago

“Quick delivery. Efficient service. (although it would be better if a cheaper delivery option was available in addition)”

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Posted 5 years ago

Thank you for your review and feedback.

Posted 5 years ago

“Fast shipment but not the clearest of description in the website”

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Posted 5 years ago

Thank you for your review, If you could please contact us directly and let us know what was ordered so we can look at updating the descriptions of this product.

Posted 5 years ago

“Ottimi prodotti, sarebbe molto utile inserire un manuale fatto meglio.”

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Posted 5 years ago

Grazie per la tua recensione, ci occuperemo di questo.

Posted 5 years ago

“I am pleased with the machine and it took me 5 or 6 goes to get it right, mainly getting the correct pull-down and pressure correct.”

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Posted 5 years ago

Thank you for your review, we are glad that you are happy with your badge maker, and that you managed to get it right. If you have any more problems there are videos on our website, or please feel free to call or email us.

Posted 5 years ago

“Good products. The components were great, as always. The mounting board for the badge machine makes a big difference. The only downside was that the postage was on the pricey side considering the weight and size of the items in the (rather large) box.”

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Posted 5 years ago

Thank you for your review, we do try and keep out prices (including the shipping prices) as competitive as possible.

Posted 5 years ago

“We make badges when we have stalls at Summer & Christmas fayres, always enjoyed by the children. They colour the pictures and we make them into badges. Great for Fundraising.”

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Posted 5 years ago

Thank you for tour review, we are glad that you like your badge maker!

Posted 5 years ago

“Very quick service and always very helpful. Do feel postage costs are too high though.”

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Posted 5 years ago

Thank you for your review. We are glad that you are happy with the service we provide. Sorry that you feel our postage costs are too high, we try and keep our shipping costs as low as possible whilst still using a tracked service. E-Badges

Posted 5 years ago

“Super fast, speedy delivery.”

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Posted 5 years ago

Thank you for your review. We are glad that you are happy with the service we provide. E-Badges

Posted 5 years ago

“Parts are good quality and arrive pretty quick, but I never recieve exactly the same amount of each component. Not too much of a complaint though cause who can accurately count out 250 tiny metal rings or plastic circles!”

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Posted 5 years ago

Thank you for your review, and thank you for understanding that, given the amount we sell, it can be hard to always get the amounts 100%.

Posted 5 years ago

E Badges is rated 4.9 based on 644 reviews