Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,714 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a skip online said it was for 14 days, didn't get 14 days hire. Staff didn't care when I questioned it thought it was funny.”

Helpful Report

Hi Ian, my apologies you felt our staff didn't care, this is not the case and we are sorry if it came across this way to you. in regard to the 14 day hire terms , where your skip was delivered on 5th Dec at 8.12am and collected on the 19th Dec at 7.21am , i can only apologise for the hour less on your 14 day hire , we do our best to keep these collections as efficient as possible and plan our drivers work to what works logistically on the day, so the times can differ ever so slightly. We will endeavour to keep this as accurate as possible moving forward and again my apologies for the 1 hour shortage on your 14 days. Kind regards, Dunmow Group

“Good service, good prices, and friendly drivers. Recommended”

Helpful Report

Hi Grant, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our Drivers! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Good service”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The skip was delivered on time and when I requested it to be picked up 3 days earlier than arranged it was no problem.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great customer care and service every time I place an order with Dunmow , Thank you.”

Helpful Report

Hi Neil , thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very professional service when booking the collection, making payment, and arranging a collection date. The team who performed the collection were polite and professional and it was very useful to receive a job completion sheet afterwards. Would use again.”

Helpful Report

Hi Phil , thanks for taking the time to leave us a 5 star review! We are so thrilled to receive this lovely feedback on how you found our services! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast delivery and friendly when ordering the skip and picked up on time ,will use again as the prices for the skips on line.”

Helpful Report

Hi Neil, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Reliable service. Used them several times for small projects on our house.”

Helpful Report

Hi Kathryn, thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Have used Dunmow many times before and never a problem. My drive's a little tight but drop off driver took it in his stride and collection driver was just as friendly.”

Helpful Report

Hi Richard , thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback, and that you found our drivers to be helpful and efficient . We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service.”

Helpful Report

Hi Billy, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I've used Dunmow several times now. Ordering and paying is easy. Prompt skip delivery and collection. Drivers are always courteous and helpful.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We have used Dunmow Group for skips 16 times in the course of renovating our house. Having settled in and over the period of two years we accumulated more things to be taken away but didn't really warrant a skip. We opted for the waste collection service and I am very glad I did. All the rubbish and old stuff we didn't need was in a pile on our drive including some very messy bits of plasterboard. The gents from Dunmow Group picked everything up and even swept the area when they had done so. They didn't even knock, it was just a case of there's a job to do let's get on a do it. The one really outstanding feature of Dunmow Group is they always do what they say they will when they say it will happen. Everything is done with no fuss and great customer service. Perfect.”

Helpful Report

Hi Johnathan , thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service.i will be sure to pass your comments on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy to order, easy to pay and they turn up when they say they will.”

Helpful Report

Hi Matthew, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fabulous customer service - they always 'go the extra mile' to help me. Not the cheapest, but you get what you pay for. Drivers are always courteous and considerate.”

Helpful Report

Hi Gordon, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our customer sales team and our drivers , and that you found our service to be courteous and considerate. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Friendly efficient service, have used before and will use again. Thanks”

Helpful Report

Hi David , Thank you for taking the time to leave us a 5-star review. We are pleased you found our service Friendly and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Group

“The company’s booking system first class. I made error by misreading order confirmation but I was put right in the most charming way. Delivery and agreed pickup both on time. Peter Collins”

Helpful Report

Hi Peter, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Fantastic service really professional”

Helpful Report

Hi Gary Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service from the team on time and even picked up on time Thank you so much I would really recommend this company Regards Matt”

Helpful Report

Hi Matt, Thank you for taking the time to leave us a 5-star review. We are thrilled to learn your feedback, we will be sure to pass it on to our team! We look forward to your custom again in the future. Kind regards, Dunmow Group

“From the easy to use website, the friendly and knowledgeable office team to the really helpful drivers - the whole process for a domestic customer such as me was very easy and stress free. Well done!”

Helpful Report

Hi Mark, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Driver was extremely helpful and explained what he was doing throughout the deliver”

Helpful Report

Hi , thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback, and that you found our drivers to be helpful and efficient . We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,714 reviews