“I've tried so many different products over the last 3 years recommended for sensitive skin and every time my skin has reacted. I finally decided to give Dr Sam's a go and opted to have a virtual online consult, which I'd highly recommend. Essentially it works out free as what you pay then gets deducted from your purchases! My first order came in Sept 24 and I can genuinely say, I've not looked back. My skin is so much happier. I get the odd break out, but seriously, my skin is just not reacting and becoming inflamed like it was with everything else I'd tried. Would I recommend it? Absolutely!!!”
“I’ve only used the neutralising gel cream so far and I love it! It makes my very painful, cystic acne shrink overnight! Great price for the amount we get, it’s saved me so many times. I really recommend! :))”
“Buying from Dr Sam's is straightforward and delivery as expected.
Questions regarding products are answered fully and Dr Sam's videos are very informative.
Everything is 5 stars!”
“I have been trying to redeem a number of points but have been totally unable to do so. I have asked for help but so far no response. The online solution doesn't seem to work.”
Thank you so much for your feedback, and we’re so sorry to hear you've had trouble redeeming your points. That’s certainly not the experience we want for our community. We did reply to your original message, so it may be worth checking your junk or spam folder just in case it ended up there. If our response still hasn’t come through after checking, please do drop us another message at hello@drsambunting.com with a few more details and we’ll make sure to get everything back on track for you as quickly as possible.
“I thought the website was a little difficult to use and I had a problem with setting up my account. It turns out I was the problem - I set up an account on the UK site and also the US site. I got excellent help to resolve this. I would suggest a way to clearly know which site you are on and maybe not allow a person in the US to set up an account for the UK. Not sure that is possible, but those are my thoughts.”
“Ordering and checkout process very easy, my moisturiser arrived in 2 days well packaged, in an attractive branded Dr Sam's box. Received 2 free samples, overall happy customer and would recommend.”
“Easy to navigate the website and find products, would love a tab which helps you build a routine for yourself as it can be difficult to decide between products”
“love the cleanser as it takes off my full face makeup with one wash. haven't tried any other products as they are out of my price range. that being said the overall ordering experience with the brand was great!”
Hi Barbara, we're sorry to hear of your experience with using Flawless Brightly Eye Serum for the first time and have got in touch with you directly to provide further guidance and assistance.
“Dr. Sam’s products are truly exceptional! The formulations are well thought out, effective, and perfect for maintaining healthy, glowing skin. I love how science-backed yet simple the routines are. My personal favorites are the Vitamin C + NAD serum and the Flawless Cleanser—both have made a noticeable difference in my skin’s texture and brightness. It’s rare to find a brand that prioritizes both efficacy and gentleness, but Dr. Sam’s does it perfectly. Highly recommend!””