Hi Colombe, thank you for your feedback, I'm very sorry for the difficulties faced. I can see that our team has been in touch regarding this issue, and that your replacement has now been delivered. We hope you will enjoy your order!
“so saddd with this after a few days noticed i have a lot more texture then usual , like little bumps all on my forehead chin & cheeks. also doesn’t feel that nice on the skin ! was expecting more from something nearly £50”
Hi,
Thank you for taking the time to leave us a review. We are so sorry to hear that you did not get on with our products. Please reach out to our Customer Support team on hello@drsambunting.com as we would love to resolve this for you.
Look forward to hearing from you.
Dr Sam’s Customer Support
“I have been using The flawless brightly serum for a few months now and it has left me rather disappointed! No matter how hard I try to make it work, it just piles off. Gave two stars only because it seems like helping a bit with the uneven texture.”
“Unfortunately I’m not happy with my order. I really dislike the texture of the serum. No matter how little or how much I apply, it peels off throughout the day, and it doesn’t agree with my skin. I have contacted the team in order to return it and hopefully that will be an easy process. I’ll update my comment in due course.”
“It’s fragrance-free, foam-free, clear, thick jelly like consistency, it feels nice when applying it on the skin. It works well for everyone else. But unluckily, it isn’t for me. I broke out after using this. I gave it another 3 days to see if it improves but broke out very badly after that. I have acne prone/clog prone sensitive skin.”
“I BELIEVE I HAVE EXPERIENCED AN ALLERGIC REACTION SINCE USING THIS PRODUCT. I HAVE HAD AN EXTREMELY ITCHY DRY RASH SINCE INCORPORATING THIS WASH INTO MY ROUTINE. THE PRODUCT ITSELF IS WONDERFUL TO USE AND VERY EFFECTIVE AT CLEANSING AND I WISH I COULD CONTINUE USING.”
“I still did not see any difference or any visible result.
Only good is my skin not feel dry after wash.
I am still hoping for good result .
My money will worth.”
“I have always used your sunscreen which I love but the last two I’ve had have been useless because the pump on the tubes don’t work. I rang and complained but was told it would be fine if to squeezed it like a tooth paste tube which it did not.”
“Very slow delivery!
I’m in US and it has been 10 days since I’ve ordered and the package didn’t not even leave UK yet.
It is very disappointing because the deal was 7-10 days for standard shipping.”
English