“I have received my order really promptly and was so glad it was delivered by Royal Mail as they give a reliable service. It was very nicely packed and I was grateful for the free samples of other products to try. I am also grateful for the suggested routine on the website and am enjoying my first order. Thank you!”
“Very easy to navigate the website and find what I was looking for. I found the Routine finder helpful and love how you reward cust9mers with points to spend.”
“I had a minor issue with the rewards system and after the customer service team contacted me and resolved the issue very quickly I could not be happier. Best customer service I have had from ANY company! Exceptional”
Hi Sharon, thanks for getting in touch and leaving a review - we're sorry to hear it wasn't clear how to redeem your rewards at the time of purchase. If you'd like, we can refund the £6/600 points to your order retrospectively on this occasion - we've got in touch directly to resolve this for you.
“Been using the products for a month after my beautician advised my barrier was damaged. I’m converted snd have new skin! Really happy I can now purchase in space nk now too”
“This cleanser has been the solution to my skin that was always blocked and therefore had a rough texture. I reordered the refill and it arrived yesterday. I also love that they teach you how to use the cleanser. I found the solution to a problem I have had since I was 13”
“It’s taken a couple of months to work, the dermatitis on my face is much better thank you. I haven’t had to put my prescription cream on for a while now”