Dr Sam's Reviews

Name: Dr Sam's
Address: 308 Great Western Studios, 65 Alfred Road, London, City of Westminster
Rating: 4.67

4.7 Rating 2,150 Reviews

92 %

of reviewers recommend Dr Sam's

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576

Anonymous

Anonymous // 01/01/2019

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“Been seraching for a cleanser and moisturiser that doesnt contacin any actives as I have reactive skin prone to breakouts. I have been using the flawless cleanser for a week and I'm loving it....I have also been using the sampl of the light moisturiser and have now ordered a full size. I lov ethe fact that you get samples to try and its great that there is a refill available for the cleanser......i am hoping that my endless search has finally found a product range that will suit me!!”

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Posted 1 month ago

“I've been using their products for nearly a year now. I am pleased at how they work for sensitive skin.”

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Posted 1 month ago

“Good product variation covering needed skin maintenance. Quick shipping and great range of choices.”

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Posted 1 month ago

“Easy to navigate online shopping experience with frictionless checkout process when an account is set up”

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Posted 1 month ago

“The shopping experience was very easy. The skincare is superb. I have rosacea and my skin has already calmed down, within days”

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Posted 1 month ago

“I love you cleanser, it’s literally the only cleanser I can use that doesn’t trigger my sensitive skin. Ride or die”

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Posted 1 month ago

“I was recommended Dr Sam’s products by my skin therapist and have tried out a number of the products from the mini selection box. All are really lovely - so big ticks from me!”

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Posted 1 month ago

“I've been ordering from Dr Sam's for a few years now and have always been really happy with the service received and products purchased.”

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Posted 1 month ago

“Great for my sensitive skin.”

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Posted 1 month ago

“Great service! The advice on the website is fantastic as well as ir helps you find the right skin care for you”

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Posted 1 month ago

“Easy ordering, fast delivery, and great products!”

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Posted 1 month ago

“I'm so glad that I found Dr Sam, the products and advice has made a huge difference in my skincare. Love it!”

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Posted 1 month ago

“I adore Dr Sam's products. My favourites are the Brightly and Nightly serums, and the Flawless revival face mask. They make my skin look bright and healthy, and I see the diffference if I stop using them. The products seem quite expensive, but I guess you get what you pay for and they are very high quality. My only bugbear is the containers for the serums, I've had problems with the pumps in the past. I feel like they would be better in squeezy bottles so they would always work efficiently and there is no waste, as you would be able to get the last of the product out.”

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Posted 1 month ago

“Great products which have made a huge difference to my skin. I wish that they did more size options as they often only have small amounts. The ordering process is good and the customer service is excellent. Really pleased that I have started my Dr Sam's skincare journey.”

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Posted 1 month ago

“I love how Dr Sam's provides easy to follow skincare routines with serums that have multiple functions. The Flawless Moisturiser Intense is great for my rosacea prone skin and doesn't cause me to break out. I also love that Dr Sam's is cruelty free ♡”

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Posted 1 month ago

“Products are simple and effective. Orders always come promptly. This is a brand I trust.”

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Posted 1 month ago

“I actually followed Dr Sam during her Youtube days until she produced her own product line. Back then, I was working in the UK so it was easy for me access her products and a few of her products are mainstays for me - cleanser, micellar, brightly & nightly. I now live on the other side of the globe and am glad that I can still order her products online to be sent abroad. The website is easy to navigate, loved the promos and products are worth it. There were a couple of times the package didn't make it which is a common thing in my country (remote country + local postal sucks) but their company was very responsive and refunded my losses promptly.”

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Posted 1 month ago

“Dr Sam's skincare as transformed my skin with no irritation and is now my forever skincare 😊”

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Posted 1 month ago

“Shopping experience is fine but we have issues retrieving the points and having to start over with order.”

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Posted 1 month ago

“Product great but customer service is shocking. I’m afraid it’s the worst I have ever experienced, very sadly enough to put me off purchasing any further products”

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Posted 1 month ago

Hi Andrea, thank you so much for reaching out. We're truly sorry to hear that your experience with us hasn’t met your expectations on this occasion. Please accept our heartfelt apologies for any inconvenience this has caused—we never want our customers to feel anything less than completely satisfied. We would love the opportunity to make things right and have gotten in touch directly to provide further assitance. Your trust means so much to us, and we hope to restore your confidence in our services.

Posted 1 month ago

Dr Sam's is rated 4.7 based on 2,150 reviews