“Love the products although not been using them regularly.. think for my skin I wish Dr Sam would come up with something else in her collection still have blocked pores also very expensive to buy ..kind off looking elsewhere for similar items at a cheaper price ..”
“I love the cleanser but the pump had separated from the bottle which doesn’t look as though is right and I have to keep placing in to use and don’t get much out at a time”
Hi Jane,
Thank you for taking the time to leave us a review. We are so sorry to hear that your Flawless Cleanser is faulty. Please get in touch with our Customer Support team at hello@drsambunting.com as we would love to resolve this for you.
Look forward to hearing from you.
Dr Sam’s Customer Support
“Very good products which I repeat buy and recommend. However, I find the packaging very poor. The squeasy tubes are made of thick plastic which seems at odds with all other packaging and it also makes getting the product out a fight once you reach the half way point”
“I've been using for almost a week and it's gentle and makes my skin feel soft after washing.. Because it doesn't foam, I really recommend washing your face for 1 minute for good results”
“Excellent products that really work. Noticeable difference to my skin. However I'm not keen on the packaging- it's difficult to tell how much you have left in a bottle so one day you find yourself with none left. Also, could more be done to make the packaging more environmentally friendly? Perhaps a returns scheme so that some bottles can be reused?”
“I have been using these products for about 6 or 8 months. I am 64 and my complexion has changed a great deal and continues to change with aging. Using retinol on a regular basis has diminished the sun-damaged evidence quite a bit, my skin doesn't react to any of the products, and my skin is more moisturized. I love the no-scent feature of these products. I love the teaching videos available to learn about the product's correct use and to learn about the skin in general and ingredients. It is easy to feel overwhelmed in the skin care market, what to use, how to use it etc... I like how my skin is responding to Dr. Sam's products and I will continue to use them.”
“The products are absolutely amazing 👍🏻 only 4 stars because you don't offer a pay later option by PayPal and Klarna is not offer for customers out of UK...”
“I like the products but I’m really disappointed in how the ‘reward’ scheme works.
It turns out you can’t use the vouchers you’ve earned through points if you have a subscription.
So if you are a frequent, regular and loyal customer that purchases all of your products through a subscription you can not ever actually redeem your points…this seems counter productive.
Surely Dr Sam you want to reward your loyal customers?
It was also disappointing to only find this out after payment was taken.”
“I purchased the intense moisturiser, but it was way too thick for my skin and pilled really badly. Customer service were fantastic and sent me a new light moisturiser free of charge. Sadly it's still a little thick for my skin, but it will be good for the colder weather for extra protection. Many thanks to them.”
“I have acne prone skin due to a hormonal issue. Dr sams skincare has certainly helped. Unfortunately I havnt noticed a change on my cystic aCne ir hyperpigmentation yet but it's only been 3-4 weeks. my normal acne has calmed down and the rest of my skin is smooth and glowing. . Hoping my cystic acne and hyperpigmentation will calm down with regular use. My skin def looks better. Im very impressed and reccomend everyone to try, especially as her skin transformation kit is super affordable. My only niggle is the packaging isn't the best quality it's very clunky and I'm not a fan of the pump system they have but besides from that I love it.”
“All the products that I have used is so far good, no side effects, very nourishing doesn’t leave skin dry and am quite happy with it. I am using dr Sam’s cleanser, intense moisturiser and neutralising gel for my harmonal acne. I have been using for a month now. I have not seen any result yet but I am just being consistent and hoping for the best result.”
“The products are great for my skin, I don’t get spots using the spf which happened me before. The only issue is the delivery of the product - not dispatched and the wrong product. The products great though!”
“My skin has never looked better and I have just had my 70th birthday. I've struggled with lots of issues for years and have spent a fortune over that time trying to address my skin problems. No Botox, no fillers , using Dr Sam's products has transformed my skin , I am constantly getting compliments .”
English