“Best stuff I’ve ever used I’m so prone to acne and been on accutane twice now! This is the only skincare brand that has maintained my clear skin after 7 years of finding the perfect skincare routine I’ve found the stuff I will forever repurchase 🫶🏼🫶🏼love you dr Sam’s”
“Very glad to have found Dr Sam’s, her skincare is actually non-comedogenic, unlike some products that are falsely advertised by other brands. I have been a loyal customer for over 8 months, and though i’ve seen some results, i still haven’t reached where i want to be with my skin. Unfortunately, i’ve had an instance where my product was never delivered, and though Dr Sam’s customer service team were helpful, I had paid for next day delivery and had to wait an extra 2 weeks, which way never financially compensated. This was especially annoying as i had pay for next day delivery as i was going on holiday within the coming days. Additionally, with my latest order, that should’ve arrived yesterday, I still have not had an email to say it’s been processed. This is disappointing, because it is not a problem rooted within dr sam’s products, but still makes for a disappointing customer experience.”
“I love my Dr. Sam's products. I have rosacea and extremely sensitive skin. I really like her tinted sun screen. It is smooth and with fair skin, the #1 tint is perfect for me, not heavy or orangy looking. I've had several complements on my skin.”
“Super speedy service as my parcel of great skincare arrived the next day. Really noticed a difference combining the Brightly with the Nightly retinol serum.”
“Absolutely love Dr Sam’s products - been using them since the beginning…my full routine is Dr Sam’s - works so well for my 49 year old sensitive skin - gentle but delivers science led results. Wouldn’t use anything else.”
“The process and products I needed to order were very clear, and when I had a question about which products to order their customer support team sent me a detailed response. The ingredients in the products and how to use also is really helpful!
I’ve taken 1 star off as there isn’t any info on how you can combine the products with other brands - I understand they want people to use only their products, but I think this is fairly unlikely for many! Dr Sam’s cheat sheet for acne has a recommendation list with other brands, so it would be useful if the customer support team were trained in how to answer questions about combining :)”
“Dr Sam’s is great, the skincare products have radically improved my skin and the customer service is fab! Who’d of thought just a few products would make a big difference. Thanks Sam”