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Drink Finder Reviews

4.8 Rating 4,248 Reviews

97 %

of reviewers recommend Drink Finder

Company Reviews

Product Reviews

4.8

Based on 4,248 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01326 340226

Email:

jon@drinkfinder.co.uk

Location:

30, Fore Street, Falmouth
Constantine
TR11 5AB

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Drink Finder 5 star review on 9th March 2024

Drink Finder 5 star review on 16th September 2023

Drink Finder 5 star review on 23rd August 2023

Drink Finder 5 star review on 21st December 2022

Drink Finder 5 star review on 19th December 2022

Drink Finder 5 star review on 7th April 2022

Drink Finder 5 star review on 17th January 2022

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order with this company and they sent the wrong wine. Contacted them by email to enquire but they have not been in contact. Extremely disappointing and proof that this is not a reputable company. Wish I had read the negative reviews beforehand - it's only when something goes wrong that one gets an idea about the character of a company. Avoid at all costs.”

Posted 6 years ago

“I ordered for next day delivery on a Thursday and it arrived on Tuesday. After only deciding to order with the next day delivery as the website informed me I still had time to order that evening.”

Posted 6 years ago

“Paid for next day delivery but took 3 days to arrive”

Posted 6 years ago

“Stock on website was not available, after paying for goods was told they did not have in stock. Then had to phone again to remind them to refund my money”

Posted 6 years ago

“Product not arrived a week later when paid for next day and drinkfinder are ignoring my emails”

Posted 6 years ago

“Bought a bottle of rum for Father's Day on the Thursday with express delivery and didn't arrive till the Monday , therefore the gift was irrelevant, I have attempted to get in touch with drinksfinder and they have never replied”

Posted 6 years ago

“Hopeless! I ordered a bottle as a present for my son's birthday. I asked for a message to him to say Happy Birthday from Mum. They ignored this and sent the invoice to him with the product. He had no idea who it was from and thought he had to pay🙁 I ordered it in the name of Bee Inch to be delivered to Neil Freeman. I am very dissatisfied with your service”

Posted 7 years ago

Hello I am very sorry to hear this. After looking in to the order it appears the gift message you added was not put through to the correct section to appear on the packing slip that went in to the box, we are unsure why this happened and can only apologise for this error. When you placed the order you have put your sons details in for the billing address so when your son received the order he would not have seen any of your details on it to indicate who placed it. With apologies Drinkfinder

Posted 7 years ago

“I'm yet to receive my purchase. I've had several notifications to say that delivery has been attempted by Hermes but not received any cards through the door so that I can rearrange. Two of the 'delivery attempted' notifications were sent whilst I was at home! Hermes is a notoriously bad courier service and I'm afraid Drinkfinder's choice to use it reflects badly!”

Posted 7 years ago

“I ordered a bottle of whisky to take away as a gift was told it would be posted on the Monday. On the Thursday morning rang to see where it was and was told it was about to be posted and that my order had been hidden under some papers. I cancelled my order. Doesn't give me much confidence on ordering again. The chap I spoke to didn't seem very concerned.”

Posted 7 years ago

“We have not received our order in time for Christmas. It was ordered in plenty of time but the couriers didn't deliver. I contacted you on Friday and to be told that they would try to deliver on Christmas Eve but it still didn't arrive.”

Posted 7 years ago

“The product advertised by you and ordered by me was not the product delivered. This has resulted in a customer complaint that was not resolved to my satisfaction.”

Posted 7 years ago

“Been waiting nearly 2 weeks. Still not received anything. Terrible customer service.”

Posted 7 years ago

“My order that I paid extra for Saturday delivery did not get delivered till the Monday - but what is worse is that I emailed regarding this and you have never replied....”

Posted 7 years ago

Hello I am very sorry you have not had a reply, i have had a look for an email and can not find one so i am unsure what has happened. I have looked into your delivery and when you placed your order Saturday delivery was not selected, the next day option was selected which as in our delivery info orders are delivered Mon-Fri unless Saturday is selected. I do apologise for any confusion this may have caused and that there was no response to your email. Kind regards Drinkfinder

Posted 7 years ago

“Bought a bottle of Wicked Wolf Gin on Thursday morning. Was promised next day delivery. Didn't arrive until Monday. Had to go to Majestic in Tiverton to buy a bottle of gin on Saturday as the one I ordered hadn't turned up. Not impressed.”

Posted 7 years ago

“Still awaiting delivery after dispatch was 8 days ago”

Posted 7 years ago

“I think you should review your delivery company - I was given no notice of delivery time resulting in an online "nowhere safe notice" followed by a redelivery which left the parcel on top of my postbox which obviously couldn't be signed for and in full view of passers-by. I have a gated drive with a "caution - dog running free" sign - All other delivery companies seem to have an advised window for delivery - some even have a half hour slot. Gates are opened - dog in the house, no problem. I can't run the risk of using you again.”

Posted 7 years ago

“I can see from hermes our parcel was returned to sender as damaged, nothing however from drinkfinder as to when it will be replaced. Very upset ad it is a gift and also the first time we used this site.”

Posted 7 years ago

“send difrent product ( paper box insted of wooden box as on a picture on website) Never respond for question about it !!! not recomended”

Posted 8 years ago

Dear BARTLOMIEJ I am very sorry you have had an issue. I have had a look into this and this product is pictured with the cardboard box it comes with, it has never been available in a wooden box. I apologise if the image is not clear enough to show this. Kind regards Drinkfinder

Posted 8 years ago

“You dont deliver to finland anymore..”

Posted 8 years ago

“Never responded to my email”

Posted 8 years ago

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Drink Finder is rated 4.8 based on 4,248 reviews