Driftworks Reviews

4.8 Rating 3,114 Reviews
96 %
of reviewers recommend Driftworks
4.8
Based on 3,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Driftworks Reviews

About Driftworks:

Street & race car parts shop since 2004. Creating our own unique car builds and racing cars since 2002.
100% owned & run by genuine car guys!

Visit Website

Phone:

01217922000

Email:

shop@driftworks.com

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Driftworks 5 star review on 9th January 2024
Anonymous
Driftworks 5 star review on 15th November 2023
Jason Medeiros
Driftworks 5 star review on 15th November 2023
Jason Medeiros
Driftworks 5 star review on 15th November 2023
Jonathan L
Driftworks 5 star review on 10th August 2023
Mike Y.
Driftworks 5 star review on 3rd July 2023
Andrew Mark
Driftworks 5 star review on 3rd July 2023
Andrew Mark
628
Anonymous
Anonymous  // 01/01/2019
The item was fine however the delivery service messed me around and had to change 3 times I understand this is not driftworks but when paying for good shipping it was a little sad but again nothing to do with diftworks hence the 3 stars
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Posted 11 months ago
I give 3 stars, as the tyres I bought in January 2023, have Dot January 2021, so at a time they sold the tyres to me, they are already 2 years old 🤦 I don't wanna return them, as I don't wanna go through the same hell, as I did with the alloys I bought...
Driftworks 3 star review on 4th March 2023 Driftworks 3 star review on 4th March 2023 Driftworks 3 star review on 4th March 2023
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Posted 1 year ago
Customer service was out of this world good, my only issue is I thought the wheels I ordered were black, but they were gunmetal. The issue was the picture of the wheels were black! But the title said gun metal grey (which I didn’t read) l take some responsibility for the mix up.
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Posted 1 year ago
Unfortunately my order was delayed by weeks. But this isn't your fault, and you did provide an explanation. It seems I must complain to Vladimir Putin for blowing up the aluminium works which had been supplying Nardi. They had to find a new supplier. It took time. I doubt I'd get much of an answer!
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Posted 1 year ago
Although I can't comment on how well they work as I've only just installed them, I will add that I was unhappy receiving it with a deep scratch of about 3cm long on it (it clearly happened pre-shipping). If you think about the fact that I pay international shipping and 35% duties, these parts end up being super expensive and receiving it in that state is a major p$$$ off, especially as it was my first purchase.
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Posted 1 year ago
Very good product, looks like it will perform well. However there was rust inside the threads of the tension rods. I suppose you cant coat inside the threads without creating biuldup and compromising thread engagement however maybe something like fluid film could be applied to prevent corrosion during storage amd shipment.
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Posted 1 year ago
Ordered two One arrived cracked and got the bin And had to pay the duty on delivery
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Posted 2 years ago
The work wheels UK website was quite easy to use and I didn’t have a problem selecting exactly what I wanted to order. After the order was placed is where the customer service was lacking. Throughout the 8 month period it took for the wheels to arrive Driftworks would only provide an update if I sent an email to them asking for one. The only time they sent an update was when the order had finally been dispatched to my house. When you have spent £1600 it would be nice to given some information about the status of the order without asking. I understand there have been major delays in the shipping process but this is not an excuse to leave the customer in the dark. The website needs to be more clear from the outset about how long an order from Japan can take. As mine took several more months than the quoted delivery estimates when placing an order. Aside from the above the wheels themselves are absolutely perfect, all credit to Work Wheels Japan.
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Posted 2 years ago
Wheels I ordered were great! However one of them looked to have been buckled but only slight, I have just left it hoping to not have felt it but there is a slight vibration but the customer care was excellent.
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Posted 2 years ago
Driftworks is a great company, sent lots of stickers with the product which I love. I bought the driftworks steering wheel. Looks great, but has started fraying at the seems and only be on the car two weeks. The advert did say that the quality isnt as good as a nardi steering wheel for example, which I accepted. Just hoped it would of lasted a little longer before started to wear. Otherwise spot on 👌👌
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Posted 2 years ago
The product is perfect can't fault it but I did receive someone else's order before I received mine but got it sorted very quickly
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Posted 2 years ago
Still waiting for the wheels!
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Posted 2 years ago
The service was good , the return of damaged goods isnt a great process but i understand this is hard so thats fine . i just dont see why the customer has to be out of pocket for the return of a part because it wasnt boxed right or your courier company didnt take care and i got delivered broken ? our last two orders have been either broken or wrongly boxed parts we hope the next one is better
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Posted 2 years ago
Even though products quality and communication is good, shipping response is the worst, it takes too long for everything, i still haven't received the part i ordered!!! Get another shipping post, with that expensive shipping rates thus not even with a shipping number, and people must pay an extra 5£+ for just a shipping number????
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Posted 2 years ago
Hey Driftworks I have received the rear lights I was expecting to get LED lights and I did not. Was it a mistake? or do you not have LED tails lights? Regardes Steve.
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Posted 3 years ago
Hope the product will be good !
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Posted 3 years ago
Good service but wheel was wrong size was after 7.5 j ordered 8 had to put the wheel on to realise I had wrong size by that time couldn’t return it so I am on average of £150 down now 👎🏼
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Posted 3 years ago
Very helpful when a problem occurred
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Posted 3 years ago
Ordered from Australia and I was shocked how quickly my KW coilovers were delivered. Excellent communication too. I'm taking off two stars because they wouldn't change my delivery address on request (before they were posted). This was purely an internal paperwork issue and I felt it wasn't acceptable customer service considering the price I paid for the coilovers AND for the postage. It just came across as lazy to be honest. Other than that I was happy and the coilovers are great.
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Posted 3 years ago
El poder de resolución de problemas es un poco pobre, no me dieron opciones a mi problema con unas llantas más allá de devolverme el dinero
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Posted 3 years ago
Driftworks is rated 4.8 based on 3,114 reviews