Drewberry™ (Part of Brown & Brown) Reviews

Name: Drewberry™ (Part of Brown & Brown)
Address: Telecom House Preston Road, Telecom House Preston Road, Brighton
Rating: 4.92

4.9 Rating 4,164 Reviews

100 %

of reviewers recommend Drewberry™ (Part of Brown & Brown)

Company Reviews

Metrics

Info

4.9

Based on 4,164 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Drewberry™ (Part of Brown & Brown):

We are a fast-growing UK advisory firm with offices in London and Brighton.

We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions.

Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.

Visit Website

Phone:

0208 432 7333

Email:

help@drewberry.co.uk

Location:

Telecom House Preston Road,
Telecom House Preston Road
Brighton
BN1 6AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication throughout.”

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“Amazing client service- Mike Barrow took his time to explain all the different options to me and managed to get my policies up and running within 24 hours. Would definitely recommend Drewberry Insurance.”

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“Very good service listened to what I wanted and sorted me out with a quote straight away. I will recommend the company”

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“Excellent client service: pro-active, speedy, solution-focussed, considerate and most of all, super friendly. A pleasure to work with the team.”

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“Clear advice.”

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“Nice person no pressure and made sure I fully understood”

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“They worked pretty hard to get my application through, and advised me of the data surrounding the normal circumstances of claims and why I might want more or less cover.”

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“I was given excellent , clear and well thought out advice that appears to cover exactly the level of Insurance I require for my family future health insurance. Egle Blusiute is a very pleasant and professional lady and I highly recommend her.”

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“I'm not going to lie - I hate making phone calls. HATE them with a passion. Either people don't understand my accent or they just don't get my kind of humour (Last time I spoke to a person from a call centre I asked if it was possible to dispatch a therapy cat to make up for an awkward 20 second silence while they were busy typing and the phone line was miraculously disconnected, not kidding). Another example: for the past 7 months my bank account has been locked because I could not remember my password and the only way to reset it is by making a phone call to speak to an actual person. I suppose I'll never see that money again.... you get the idea. For those reasons, any opportunity to do things online without having to actually interact with a human being I'm delighted about. I love software that allows me to book or order things online (even my family knows it's easier to reach me by text message or email). A few months back, friends of mine had an accident and were unable to work for several weeks and struggled without insurance. That's when it occurred to me this could easily happen to me as well as a Sole Trader without any sick pay. I researched Google for income insurance, came across Drewberry and liked the look of their website and how easy it makes things to enter details online. (Another pet hate of mine is receiving spam calls from anonymous numbers as a result of this, from people in call centres trying to tell me things I don't want, need nor understand.) With Drewberry I was able to enter my details and receive a quote via email from a person with an actual photo and name and a contact phone number which did not show up as anonymous, but was a direct line to one of their workers. To me the biggest selling point was already to have a face to the person I was supposed to talk to and the fact that they made contact via email and text message, which encouraged me to actually give them a call back. Egle was very patient and explained every single detail to me that I did not understand and even despite having a pre existing condition she went back to several insurance companies to make sure that I got the best possible option. Thank you so much - hopefully I'll never need it, but at least it helps me to sleep easy in the meantime!”

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“looked into various options and explained the options well.”

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“Good clear advice”

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“Jake handled my application smoothly and kept me up to date with any news regarding it.”

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“The service I received from Michael Barrow was 10 out of 10.”

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“Many thanks for your excellent, enthusiastic and well considered service and support. It was great - 5 stars review.”

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“Really great to deal with people who know the same ndustryvso well and who were able to help make sure that I got the correct insurance.”

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“Great customer service, well researched market and good product recommendations.”

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“Professional, courteous, good communication, thorough Thanks”

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“Excellent and professional service given by Victoria Slade from Drewberry. Quick response on emails with a personal touch. Highly recommended.”

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“Patient and helpful service.”

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“Useful and detailed information provided through an initial fact find call. Clearly set out the difference in various types of cover to allow me to decide what was right for me. I believe that the service provided by Victoria Slade was to genuinely find the best policy available for my needs.”

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Drewberry™ (Part of Brown & Brown) is rated 4.9 based on 4,164 reviews