Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,473 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

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4.7

Based on 6,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to use; good range of services.”

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Posted 7 years ago

“I'm beyond satisfied - I made a revision to my cover design for this order and emailed it to the support team. The books I received had my revised cover and were delivered on the original delivery date, no questions asked. The books themselves were very high quality and the matte paper was excellent. It gave a very premium feel to the finished product. I'll definitely be ordering again!”

Doxzoo Online Printing 5 star review on 4th May 2018

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Posted 7 years ago

“Was okay, the automated software could be better.”

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Posted 7 years ago

Hi James, Thanks for your feedback and recent order. We are working on a new website and improved order process - watch this space! In the meantime if you have any specific website feedback, please email sales@doxzoo.com. Best wishes, Doxzoo Team

Posted 7 years ago

“Responsive when there was an issue with a saturday delivery being booked (but weirdly being delayed until the following saturday). When we spotted this you arranged next day pre 10.30 delivery.”

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Posted 7 years ago

“Very easy to set up the print. Quick delivery. Very competitive prices.”

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Posted 7 years ago

“Easy to use system, great to be able to order just 2 copies, excellent price and prompt delivery.”

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Posted 7 years ago

“Great quality and turnaround, and you can't argue with the price either.”

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Posted 7 years ago

“My book was inexpensive, value for money and good quality.”

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Posted 7 years ago

“After telling Lucy about my previous order she did everything to ensure my new order was perfect. Extremely happy with the service”

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Posted 7 years ago

“PERFECT!!!”

Doxzoo Online Printing 5 star review on 1st May 2018

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Posted 7 years ago

“I printed some architectural drawings as a pack of 90 pages, really pleased with the quality of the printed pages, the quality of the paper and the printing has come out really well. The only fault is the delivery - when i received the item it was slightly creased on the corner. Overall a great service, I am really pleased.”

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Posted 7 years ago

Hi Ana, Thank you for sharing your feedback. It's great to hear that you're pleased with the quality. We are sorry that the corners were slightly creased. If you would like a reprint, please send photos to sales@doxzoo.com and we'll arrange it right away. Best wishes, Doxzoo Team

Posted 7 years ago

“Prompt delivery and good quality.”

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Posted 7 years ago

“Brilliant service and fast”

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Posted 7 years ago

“Really straightforward ordering process. Delivered on time. Excellent quality 😊”

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Posted 7 years ago

“Several times orders been fine but several times had printing errors and this latest batch was not packaged in a stiff enough envelop so one corner was bent on all prints which made them not useable”

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Posted 7 years ago

Hi Tamzin, Thank you for your review and recent order. We are sorry to hear of the printing errors and bent prints - please send photos to sales@doxzoo.com and we'll provide a reprint or refund as required. Best wishes, Doxzoo Team

Posted 7 years ago

“Best printing service and great customer service.”

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Posted 7 years ago

“Great quality printing at a reasonable price. Delivered quickly too. Very happy.”

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Posted 7 years ago

“I choose first class delivery, 4 days later I still haven't received it. What's point in paying extra? Not gonna bother using them again, customer service sucks!”

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Posted 7 years ago

Hi Beeraj, Thank you for your review and recent order. We are sorry that Royal Mail did not deliver your order on your estimated delivery date of Saturday 28th April. As advised via email yesterday, your order despatched via Royal Mail 1st Class post on Friday 27th April. However please note that this service is estimated and subject to local postal delays. The estimated nature of Royal Mail delivery is stated throughout the checkout process and on your Order Confirmation and Despatch Confirmation emails. On the delivery page, we do also encourage customers with an urgent deadline to choose courier delivery instead. This is indicated by a large red box which reads "Urgent deadline to meet? If you have an urgent deadline to meet, please choose a courier delivery option. Royal Mail 1st Class delivery is not recommended for urgent orders. Royal Mail delivery dates are estimated, not trackable and may be subject to local postal delays." As per our FAQ page, we do request that customers wait 1 week (5 working days) for Royal Mail delays. If there is no sign of your order by this time, we will happily reprint or refund it as required. Best wishes, Doxzoo Team

Posted 7 years ago

“I ordered 1st class delivery and it's been more than half a week and I have not received my order. Customer service is asking me to leave it a week before they do anything and that I cannot expect 1st class delivery times despite PAYING for 1st class deliver. This is by far the poorest service I have ever used. If this is not resolved I will be contacting my bank to withdraw the money and raising it with distance selling regulations. Absolutely terrible service.”

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Posted 7 years ago

Hi Mark, Thank you for your order and feedback. As advised via email yesterday, your order despatched on Thursday 26th April as stated on your despatch email. The estimated delivery date given was Friday 27th April. We are sorry that Royal Mail have not delivered on your estimated delivery date, however this service is subject to local postal delays and is not trackable. The estimated nature of this service is communicated throughout our website and during checkout, as well as on your Order Confirmation and Despatch Confirmation emails. For urgent orders, we do recommend choosing a courier delivery option. We also request that customers wait 1 week for Royal Mail delivery (this is stated on our FAQ page), as well as check with their neighbours and local Royal Mail delivery office. If your order does not arrive by Wednesday, please email sales@doxzoo.com and we will reprint or refund it as required. For reference, Royal Mail do not consider an item lost until 10 working days have passed. However for the benefit of customers, our policy is only 5 working days. We hope Royal Mail deliver your order soon. Best wishes, Doxzoo Team

Posted 7 years ago

“Quality of printing was very good”

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Posted 7 years ago

Doxzoo Online Printing is rated 4.7 based on 6,473 reviews