Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,500 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,500 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was someone to help and explain on the phone any of our queries. It was easy to upload once you understand the system. Delivery was quick and we were kept informed by the courier the time of delivery. Print is clear and reproduction of photos are to a good standard. I shall definitely use DoxZoo again and would recommend them to anyone”

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Posted 8 years ago

“I almost did not use this company as their connection is not secure when entering a password (in the end I simply used a site-unique password). Doxzoo tell me this will change in the New Year when they launch a new website. I found the ordering process a little difficult as the page kept losing parts of my document configuration, e.g. ink colour changed from colour in my instant quote to B&W when I went to order. So you just have to be careful. However the response to questions was excellent and being able to get an instant quote is also very useful. The documents arrived speedily, were well protected and the quality was great. I would use them again”

Helpful Report

Posted 8 years ago

Hi Ajaj, Thank you for your feedback. We are glad you used us :) As advised via email, our website does not currently have an SSL certificate in place. This is something we are addressing with the launch of our new website. However, all of our payments are handled by PayPal and WorldPay. Both of which do have an SSL certificate and are securely encrypted. As payment is handled by PayPal and WorldPay directly, Doxzoo does not view or store any card payment details. We hope to print for you again soon. Best wishes, Doxzoo Team

Posted 8 years ago

“Product and Doxzoo themselves - great, cannot fault! Delivery (DPD) - awful. Product itself was good, but delivery was awful and when it finally arrived the packaging was damaged so the printed pages were marked and bent. What I will say is that Doxzoo responded to my complaint immediately and issued a refund for the next day production charges and delivery. Only warning for orders - be wary of delivery times, not due to Doxzoo but due to DPD! This was guaranteed delivery on Thursday 30/11/17 but did not arrive in the given 1 hour time slot by DPD. I spent 45 minutes on hold to them, and whilst this happened I saw the delivery driver outside looking at our building then driving off, and he had marked it as ‘cannot find address’. DPD advised that they cannot do anything about this and would have to try the next day and that I would need to raise the complaint to yourselves. The order was a gift for a corporate client of ours that we were seeing on Friday morning, hence the payment for next day production etc, but as above did not arrive in time. Again, thank you to Doxzoo for the great customer service following this issue - a rare find in this day and age!”

Helpful Report

Posted 8 years ago

Hi Janay, Thank you for your review and recent order. Once again, apologies for the DPD delivery delay. We will file a delivery complaint on your behalf. We hope to print for you again soon. Best wishes, Doxzoo Team

Posted 8 years ago

“Printed exactly as I asked. Delivery was delayed by a day but this was communicated effectively”

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Posted 8 years ago

“When I realised I'd made an error in my printing spec they amended it for me imediately and processed the refund quickly too.”

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Posted 8 years ago

“The book was prefect. Very high quality print. Only issue was with the square spine wasn’t prefect.”

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Posted 8 years ago

Hi Shamar, Thanks for your review and recent order. We are sorry to hear that the spine wasn't as expected. Please send a photo of the issue to sales@doxzoo.com and we'll investigate. Best wishes, Doxzoo Team

Posted 8 years ago

“The print quality was very good and the turnaround time was quick. I would definitely use Doxzoo again.”

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Posted 8 years ago

“I needed something quickly - it was easy to order, select next day delivery and get my printing the very next day with an hour time slot - perfect!”

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Posted 8 years ago

“Easy to use software, prompt delivery, excellent results, good value for money. First time but won't be my last.”

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Posted 8 years ago

“The online instructions were helpful (e.g. sizes of margins needed for a book). The preview tools for a paperback book (both contents and cover) worked well, once the correct Flash app was activated, giving a degree of confidence in the anticipated final appearance. The product was made really quickly, despite the order being placed on a Sunday afternoon. Delivery was bang on time, in sturdy packaging. The books themselves look professional with crisp printing, glossy covers and bright paper of a good weight.”

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Posted 8 years ago

“Several pages were missing.”

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Posted 8 years ago

Hi Tatiana, Thank you for your review and recent order. We are sorry to hear that a few pages were missing. Please send details of the issue to sales@doxzoo.com and we'll print these for you today. Best wishes, Doxzoo Team

Posted 8 years ago

“It was very easy to do at a very reasonable price. However the photos printed quite a bit darker than they have when printed elsewhere so was not so pleased about that.”

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Posted 8 years ago

Hi Heather, Thanks for your review and recent order. We are sorry to hear that the colour was darker than expected. Please send a photo of the affected prints to sales@doxzoo.com and we'll investigate. Best wishes, Doxzoo Team

Posted 8 years ago

“Very efficient good value for money”

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Posted 8 years ago

“Hmmm...Turnaround time was very quick and delivery was exactly as promised. Quality of the end product was pretty good, and in my view represented excellent value. BUT...I completely missed the 10% discount offer for new customers who opened an account (it would have been nice to have been prompted for this) AND I was not happy with the front & back covers of my hardback (I had used the on-line tool to carefully centre the pictures but the finished product had them off-set to one side). After 3 days I have yet to receive a reply to my (e-mailed) query / complaint on this subject.”

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Posted 8 years ago

Hi Jon, Thanks for sharing feedback. The new customer 20% discount code is emailed to you directly and is valid for 30 days after registration. Unfortunately we have not received any correspondence from you regarding the cover. Please forward your email and photos of the issue to sales@doxzoo.com so we can investigate this for you today. Best wishes, Doxzoo Team

Posted 8 years ago

“So easy to use, the preview allowed me to review my document, make changes and resubmit so that I was able to create the best printable version of the document possible. The options available for finishing the print were really good and again, the preview option was immensely helpful in finalising my printed product. The delivery was fast, accurate and allowed delivery to a neighbour. The product I received was exactly as I hoped, thank you!”

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Posted 8 years ago

“Very rapid service and exceptional quality end product.”

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Posted 8 years ago

“First time I have used company, and first book made. Just as expected, many thanks.”

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Posted 8 years ago

“Received my books today and I am over the moon. Better than expected, super fast delivery and superb customer service along the way. The best printers in the UK.”

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Posted 8 years ago

“I never normally leave reviews, but I'm leaving this one totally unprompted as Doxzoo deserve some serious praise. I opted for a velo bound document, in 200gsm gloss paper, with acetate covers and hard card. I needed it VERY urgently (submitted it at noon on Monday) and they didn't fail - in my hands by Noon Tuesday. Exceptional quality, and exceptional delivery. Highly recommended - I'll certainly be using them again in the future!”

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Posted 8 years ago

“fast service”

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Posted 8 years ago

Doxzoo Online Printing is rated 4.7 based on 6,500 reviews