Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,466 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

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Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive customer service that quickly solved any problems I had. Big thanks to Lucy for the help!”

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Posted 4 years ago

“Overall this was a disappointing experience as the document sent for printing was sent to me only half complete. Half the document was randomly not printed. There was the no email/telephone number readily available or commonly used system of communication in place to highlight the error rather- they have an online chat function that supplied erratic replies; one reply even coming in at midnight! The only saving grace was that this was eventually sorted after I was asked to supply proof of the error by way of photos and a video. No explanation was offered as to why it happened.”

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Posted 4 years ago

Hello and thank you for your message. We did have an issue with your order and when you contacted us we immediately organised a reprint immediately for you. I am sorry about about the inconvenience caused. We make it clear that our primary method of contact is Livechat and average response time is less than 5 minutes during office hours. We do also provide an out of hours service to deal with questions in evenings and weekends and for our international clients but this can take a little longer. Most companies dont provide this out of hours service at all. Thank you for getting in touch and hope to work with you again

Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“Excellent service - good quality print - well packed with minimum plastic”

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Posted 4 years ago

“Best price I found for 10 books, and delivered quickly. Very pleased with the quality too.”

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Posted 4 years ago

“As always, fast high quality product and service! Printed out large files that I couldn't stand to read on a screen, very happy to have hard spiral copies to notate on and it is so much easier on my eyes. Love the work you do.”

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Posted 4 years ago

“Easy to use website, quick dispatch, fair prices. Documents arrived in a sturdy envelope. Will definitely use again.”

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Posted 4 years ago

“Excellent printing. Good quality paper and photos. Quickly produced. No problems”

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Posted 4 years ago

“Excellent service, very easy to use website, quick turnaround, printing was package very well! Very happy, highly recommended A++++++++”

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Posted 4 years ago

“Excellent service from Doxzoo - newsletters arrived a day early and look great: good colours and good quality paper.”

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Posted 4 years ago

“Good quality and very fast. Interface pretty easy to use - well pleased with the result.”

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Posted 4 years ago

“Loved the zines, just how I wanted them. I've used Doxzoo many times, they are reliable and the quality is good. I'll have more zines to print in the future!”

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Posted 4 years ago

“Received faulty product and found Lucy from the customer service team unhelpful and extremely difficult to communicate with.”

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Posted 4 years ago

Hi Tehila, I'm sorry you feel this way. We have taken a look at the live chat messages and note that we asked to receive your order back to investigate the issue of it being printed on the incorrect stock. From the photo provided it did seem it was on the correct GSM but wanted to be sure and investigate further. We are yet to hear back from you but will happy to assist if you wanted to get back in touch. Best wishes, Doxzoo Team

Posted 4 years ago

“Easy to upload files, add some together and set printing options. Arrived exactly when it was due to. Very happy, thank you.”

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Posted 4 years ago

“I had some issues with printing- first a page was printed wrong, then the colours were off but the customer service was amazing and offered reprints straight away when I mentioned the problem”

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Posted 4 years ago

“Really easy website with a professional printed product, really happy with my recent offers. Very quick turnaround too!”

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Posted 4 years ago

“Good turnaround & excellent quality printing as expected!”

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Posted 4 years ago

“Great service. Have been using for a my medical school notes for years”

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Posted 4 years ago

“Very fast service and great quality. Always my first choice for speedy printing.”

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Posted 4 years ago

“did the trick!”

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Posted 4 years ago

Doxzoo Online Printing is rated 4.7 based on 6,466 reviews