Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb van and excellent customer service!”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Very helpful at short notice. Easy procedures for hire, even with all the C-19 requirements being followed. Great that there is a 24-hr return in operation. Deposit money refunded promptly. No issues. Would highly recommend.”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Fantastic, guys in the office were lovely very helpful”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Good online booking. Great car pickup process - easy and quick. Very friendly.”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“I found the online booking service to be excellent, The staff to be very helpful and friendly, and the hire vehicle to be in very good condition, and great value for money. Thank you”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Couldn't have asked for better service”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Good price. Very helpful staff. Could leave my own vehicle with them in a safe compound during the period of my hire.”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Good customer service and great rental rate”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Jared is my son he drove the van cos I have a fractured spine But yes everything was good Thankyou Brad Ellis”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Excellent service and very professional”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Fab company, very friendly, good comms, good prices thank you”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Hire process was easy and straightforward, vehicle clean and perfect for the job.”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Dorset Vehicle Rentals provide the best rental of cars & vans that I have come across in England. I have used both Yeovil and Bridport branches and the service is outstanding- friendly staff, rapid response to queries, high quality vehicles and competitive prices. I would highly recommend.”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Really happy with the service. I had to hire a luton on the day cause my van broke down. 5 star service highly recommend”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“great service, friendly staff, Mike was an absolute star!! will use again, highly recommended.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this (including Mike!)

Posted 4 years ago

“Very pleased with service..and the price was the best...thank you lads..”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Efficient and friendly service”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Perfect!”

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(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Good clean vehicle in excellent condition In the present conditions the site staff gave a first class service on pick up and return.”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“All good - thank you”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews