Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer support and the vehicles are of a very good standard”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Smooth and hitch-free collection of the vehicle. Good explanation of the operation of the tipper function of the truck all while adhering to social distancing rules. Will definately use them again!”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Perfect, easy helpful, clean tidy van nothing too much trouble Would use you every time”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Smooth transaction and a great vehicle. Very pleasant people.”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Staff polite and friendly. Quick and painless administration (even in a covid safe environment), van was clean and functional, price was competitive. Couldn't ask for more.”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“A very efficient company to do business with. A good variety of van sizes and a drop box for after hours to leave the keys securely.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“very easy to book and friendly helpful staff. very good quality vehicles”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Allround good service”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Very helpful and always curtious and certainly NEVER try to charge you for something you were not responsible for See you again many thanks. Kelly”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Very friendly staff and veichles are always clean and tidy, the web site for bookings is a bit hit and miss sometimes, and ended up booking over the phone”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Fantastic service and great vehicles”

Helpful Report

(Yeovil) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Great staff and company to deal with”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“No fuss van hire. Great to do business with.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Very good ,no complaints at all, keep going like this Cheers”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Vehicle ready for collection on arrival - quick turnaround on return - excellent”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Rented a small van for the day, easy to book and collect. Best price locally I could find by some way. Polite and helpful staff. I will definitely use them again.”

Helpful Report

(Weymouth) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“Great service and always professional and quick”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Great staff who are really helpful. Would only ever use this company now 😊”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“I had a good experience with your company, the guy who greeted us Was very friendly and helpful & pointed out everything we needed to know Will use you again when we need to Thanks Chris”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“A good company. Friendly, helpful, knowledgeable staff. Van was as described. considering its general use, it was tidy, clean, and with only a few minor damage spots, all of which were pointed out, and logged, prior to taking over the van. Easy return process. Just a shame that Covid restrictions meant a VERY LONG wait, in the cold, to collect the van initially. Im sure that once Covid ends, all will be well. The cost for the 24hr rental was exceptionally good.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews