Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good and got deposit back on time”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“New van, great customer service and really helpful staff. Perfect.”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Quick booking, very reasonably priced! Easy pick up and drop off and my deposit was swiftly returned. Great company will definitely use again!”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Efficient and fair.”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Good efficient service. Have used them several times & would highly recommend them.”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Easy to book , good new vans and great service .”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Spot on service”

Helpful Report

(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“The van was brand new, clean and ready to go. Personal and efficient check in. Great little van for our use for a weekend. Efficient and friendly return to rental depot. Will not hesitate in recommending Dorset Vehicle Rental and using them again.”

Helpful Report

(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Very good to deal with”

Helpful Report

(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Great customer service and tidy and clean van.”

Helpful Report

(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent service and friendly staff”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Great efficient service - both, on collection and drop-off.”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Brilliant service, friendly staff and the whole experience was pleasant.”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Easy to deal with; vehicle was well prepared and ready on arrival to collect. Vehicle return was simple. I have used Dorset Vehicle Rental many times over the years and will do so in the future.”

Helpful Report

(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Booking was very easy all done on line, with a good description of what vehicles are available. The vehicle collection was very simple, a few simple questions regarding your driving license, and a quick explanation of what to expect on return. Any questions were answered in a polite manner. When I returned the vehicle it was checked over quickly so there wasn't any need to wait longer than required. A very pleasant experience over all, and I would definitely use them again. If I was to say anything negative it would be the fact of not being able to leave your vehicle there when you have your hire vehicle. However, they were happy to show me where the nearest car parks were so I could leave the car there. But you will see that space is a premium and if the lost some for customers cars then they may not have the fleet they do.”

Helpful Report

(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“This was the second time I hired a van. Happy once again! Prompt service.”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Amazing service and would recommend 100%! If you need a hire don’t look anywhere else!”

Helpful Report

(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Brilliant, speedy & friendly”

Helpful Report

(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Very good, would use again”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Very friendly and efficient! Would recommend to anyone wanting to hire a vehicle”

Helpful Report

(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews