Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service throughout the process. Vehicle was clean and in excellent condition. Not my first hire, and certainly will not be my last.”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Always great!”

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(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Excellent”

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(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Great service, and a very reasonable price for quality vehicles. Would recommend to anyone”

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(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Hired a couple of vans over two days. The company were very helpful at providing for my specific requests. Vans were clean & in top condition. Yard manager at Gillingham was helpful and efficient at what seemed to be a busy time. Competitively priced. Will be using them again.”

Helpful Report

(Gillingham) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Very helpful in the office. Explained everything clearly about the vehicle and The hiring terms. Bit cheeky to add £12 to the cost to bring down the insurance premium. It should be offered as standard not put an extra £12 on the hire charge. But that’s not the staff in the offices fault. Would highly recommend.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“The man who was at the depot was very helpful and showed me the vehicle and controls. He turned the van for me and we were off. Very courteous right price and very convenient. Will use again.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“I've hired vans from 'Dorset Vehicle Rentals' on a number of occasions, always find them to be friendly and helpful.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Great staff and always have a van for me when I need it”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Excellent service. Always helpful and friendly.”

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(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Very happy with my rental experience and being able to start my 24 hour hire the evening before the scheduled date was enormously helpful - will definitely use Dorset Vehicle Rental again.”

Helpful Report

(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“We required a Transit at short notice to help with a house move. The vehicle was immaculate (near new), the service prompt and polite and the price fair. We'll continue to book through DVR.”

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(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“No hassle on collection or drop off, deposit payed back fast.”

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(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Professional staff and good clean vehicles”

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(DORCHESTER) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 4 years ago

“Really helpful and professional staff. Vehicle was well presented and great to drive.”

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(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Friendly staff and speedy service - would hundred percent recommend”

Helpful Report

(Bridport) - Posted 4 years ago

Apologies for the late reply. Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Top service. Not a bad word to say. Support local businesses”

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(Gillingham) - Posted 5 years ago

Thank you for taking the time to leave a review, we really appreciate you taking the time to do this.

Posted 4 years ago

“Hassle free , reasonably priced van hire from friendly and helpful staff”

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(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we really appreciate you taking the time to do this.

Posted 4 years ago

“Very helpful staff.”

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(DORCHESTER) - Posted 5 years ago

Thank you for taking the time to leave a review, we really appreciate you taking the time to do this.

Posted 4 years ago

“Excellent company to deal with. Staff very friendly and helpful and the van we used to transport furniture was a joy to drive.”

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(DORCHESTER) - Posted 5 years ago

Thank you for taking the time to leave a review, we really appreciate you taking the time to do this.

Posted 4 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews