Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very helpful staff lovely van”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Superb service & vehicle”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“What a great company, easy to book online, staff at pick up centre couldn’t have been more helpful. Would definitely use again if needed and recommend to family and friends.”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Excellent service the manager is very helpful will always use them for my van and car hire requirements”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“It was all very straightforward to order, pick up van & drop off. Friendly staff & excellent van. All hassle free.. would certainly recommend.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“Great service, really efficient thanks guys”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Excellent service”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Easy process throughout booking and vehicle collection. Friendly service and will book van hire with Dorset Vehicle Rental next time.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“Everything went according to plan and the service was excellent thank you.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“I was greatly impressed by the fantastic personal service I received, which is a refreshing change. Really helpful and efficient staff and a great van. I wouldn’t consider going anywhere else.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“Good car, easy to deal with, thank you.”

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(Yeovil) - Posted 2 years ago

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Posted 2 years ago

“This company are amazing!!! I live in Poole yet would only use Dorset Vehicle Rentals even though there are many others on my doorstep. The Vans are always pretty new, great friendly service, nothings too much trouble. I would give them 5*”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Good initial contact by phone. Clear communication. Very efficient pickup and drop-off. Good treatment by staff, and friendly welcome. Good new car at a reasonable price.”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Really clean and modern Ford van. Very comfortable drive. Only downside was the number of people in the checking in to collect their vehicle. It took about 45 minutes until I was served. The staff were excellent, polite and helpful despite having to wait a long time for their morning cuppa!”

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(Gillingham) - Posted 3 years ago

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Posted 2 years ago

“Always good, friendly service and accommodated my request to pick the car up the evening before, which saved me a lot of hassle.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Thank you”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Fantastic customer service. The car was perfect for what we needed.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Fantastic experience”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“I always use the weymouth branch, never had any trouble, easy pick up and drop of and staff always helpful”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Top quality no fuss service with excellent vehicle provided. Will be use the service again.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews