Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process to book a van and very flexible in terms of returning it in the evening.”

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(Yeovil) - Posted 2 years ago

“Easy to book, courteous service. All very simple in this complicated life. Thank you.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Very professional and easy to deal with.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Freindly, quick and easy service.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Easy, good price and really nice staff”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Dorset Vehicle Rental was excellent and efficient from start to finish. Booking the vehicle was very easy and had all the information you needed about the vehicle specifications; we booked ours online at a very good price. When speaking with customer service on the telephone they were friendly and very helpful. Emails confirming each stage of hiring the vehicle were clear, containing all the information you needed. Collection and return were quick and easy with friendly staff to help. The vehicle was immaculate and in excellent condition. I would use Dorset Vehicle Rentals again. Excellent service from start to finish.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Excellent service and very, very helpful. It was very short notice but the manager was amazing. Can’t thank him enough”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“We have used DVR for many years now, hiring one of their Tourneo's for our holidays. We have always found them very good to deal with and the vehicles have never let us down. They are obviously well maintained. The vehicle we had this June was 4 years old and done a fair few miles but it went like a bomb, smooth to drive and quite. Good condition inside and good MPG considering the weight we were carrying. Many thanks.”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“always there when i need them - and remarkably helpful”

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(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Once again, faultless service very happy with car”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Friendly welcome , great value , clean van”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“A1 CUSTOMER SERVICE WITH A VEHICLE THAT WAS LIKE IT HAD JUST COME OUT OF A SHOWROOM !!! WILL BE HIRING AGAIN”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Very helpful”

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(DORCHESTER) - Posted 2 years ago

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Posted 2 years ago

“Great service from the staff at Yeovil. Wonderful to talk to a person not a computer.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Great all round service”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“The staff was very helpful and friendly.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Good clean vehicle, great price”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Easy to deal with and a nice clean van - would definitely use again.”

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(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Fast & efficient collection Even faster on returning the van Many thanks for your help and time”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“It was easy to book the rental online. Picking the vehicle up and dropping off again was a pleasant experience with no uneasy feeling that you are going to be blamed for somebody else’s damage unlike some large national rental companies. Very friendly staff in the Gillingham (Dorset) branch.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews