Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vehicle was clean and ready for rental on time. Staff really nice and friendly. Fast efficient collection and return process. Very happy”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Really easy to hire, friendly service. Liked the vehicle, it was really helpful having all the dimensions when I was planning - could have easily hired the wrong (smaller) van. Good experience all round. Thank you.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Fantastic service. Very helpful staff. When we needed a car they were able to help. Cars were always lovely and clean. Thank you John & John Paul. Gill”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very happy with service provided by DVR. Collection and drop off was very smooth and efficient. Quality of minibus was very good, new vehicle smooth and easy to drive.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Great service. Helped me enormously. Thank you”

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(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“The manager Andy was very efficient, friendly and extremely helpful with providing a van for us. The van was probably 5 years old, was clean, well maintained and the fuel economy was excellent for a large van. I would highly recommend this company in Yeovil. 10/10 thank you very much for all of your help. Joe Robinson”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Flexibel and serviceminded. Generous with uppgradera.”

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(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Quick pickup, great vehicle and an easy drop off even on the public holiday. Got the refund for my deposit quickly too.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Great service and good, clean, modern vehicle. DVR are a great company to hire from.”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“No problems”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“I was really impressed with Dorset Vehicle Rental. My van was in great condition, every aspect from collection to return was painless and well organised and my deposit was returned quickly. A great service and I will be back again soon!”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Hired a van from Dorset vehicle rental,absolutely first class service nice van everything working,very easy check in in office ,reception man very helpful and knowable, Would recommend you to use them !5 star service”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Always helpful, professional and friendly… also ALWAYS the cheapest as well”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Thanks to Andy and his team for a simple, friendly, and reliable process.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Excellent service from Dorset rentals. Everything went very smoothly and the team are very friendly and helpful. Very competitive rates too. Will use again and would recommend to anyone and everyone. Thank you Dorset vehicles.”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Excellent hire company, very easy to deal with. Very pleased”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Excellent service. Clean and reliable car”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Dorset Vehicle Rentals have been our 'go to' local depo for hiring a van. Mostly during the years our daughter was at university, for the yearly furniture move and student halls relocation. More lately, we've required a van to transport furniture for elderly parents during downsizing and moving into care homes. The staff have always been courteous and professional during the vehicle pick up appointments. This time I neglected to read the current requirements regarding provision of my National Insurance number. Quite rightly, the staff refused to proceed with the vehicle hire until I provided my number. Luckily, I had it on my mobile phone listed in a recent conversation with the council. On that occasion we were loaned a very smart looking Ford Transit in a metallic orange paint finish. A very nice vehicle to drive and a complete surprise. 5 stars ***** to the DVR team in Yeovil.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Great service. Excellent vehicle. Thanks. Marcus”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Very happy with service. I use this company a few times a year.”

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(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews