Dorset Tea Reviews

Name: Dorset Tea
Address: 5 Cobham Road, Wimborne
Rating: 4.88

4.9 Rating 1,764 Reviews

98 %

of reviewers recommend Dorset Tea

Company Reviews

Metrics

Info

4.9

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dorset Tea:

For the past 10 years we've been pouring the golden rays of Dorset sunshine into our tea, bringing you over 1.6 billion cups of sunshine! We're pretty proud of that achievement and we hope you've enjoyed them, so please raise your mugs to the next 10 years of Dorset Tea.

Visit Website

Phone:

01202 863808

Email:

chat@dorsettea.co.uk

Location:

5 Cobham Road
Wimborne
BH21 7PN

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Dorset Tea 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the taste of Dorset tea ! I just dont like anything else now, its not the cheapest but worth it. However I do find that the bags perforation do not tear well and in a box of 80 I lose around 10 bags due to this - This was not just once it has been over the last few boxes. I have purchased the large bag of 1100 which will last me nearly a year to hope this may solve the problem. Only reason for not giving a five star review.”

Helpful Report

“Service a little slower than expected as we live in Ferndown Dorset thought we could collect from their building only offices.”

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“The taste is good just not quite as strong as I like”

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“A friend of my husband gave us a packet of Dorset tea one year ago to try as we drink another brand. I was surprised how good Dorset tea is so I ordered some from the supplier. I did order some strawberry tea bags as well but haven’t tried them yet.”

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“Tea is great. Just what the kettle needs. Delivery was fast no problems there, Shame the discount code didn’t work.”

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“I love the product would award 5 but there is an issue contacting this company by telephone which is my preferred contact way .”

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“This was the second time I ordered from Dorset tea,and it didn't disappoint,their teas are lovely with lots of flavour,I would definitely recommend.”

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“No not now that”

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“Nice to support a local brand as I run a holiday let. Tea is good quality and in individual sachets.”

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“Great tea but hard to source decaffeinated in even large stores, so bought online!”

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“Excellent product at affordable price. Fast and easy to use Website. Only let down is using Royal Mail for delivery of goods. No tracking information given until informed they had attempted delivery and failed as no one in. Then had to actually go to a post office to collect the parcel myself. Package was badly dented, luckily the goods were ok. Not acceptable really, suggest using a more professional courier going forward.”

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“Not as strong as it once was but still good.”

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“Excellent tea, easy to use website and good delivery options.”

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“You confirm my order and keep me informed about prgress”

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“I enjoyed the decaffeinated normal tea.”

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“A nicely rounded, deep flavour.”

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“The tea is very nice, I had been buying it from our local delicatessen for a couple of years but found it to be a lot cheaper to buy in bulk (boxes of 6) direct from the producer. I would have given them 5 stars but it took a week before it was dispatched!”

Helpful Report

“We have enjoyed this tea for many years now. The catering pack is an economical way to buy if you drink a lot of tea.”