Dorset Tea Reviews

Name: Dorset Tea
Address: 5 Cobham Road, Wimborne
Rating: 4.88

4.9 Rating 1,764 Reviews

98 %

of reviewers recommend Dorset Tea

Company Reviews

Metrics

Info

4.9

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dorset Tea:

For the past 10 years we've been pouring the golden rays of Dorset sunshine into our tea, bringing you over 1.6 billion cups of sunshine! We're pretty proud of that achievement and we hope you've enjoyed them, so please raise your mugs to the next 10 years of Dorset Tea.

Visit Website

Phone:

01202 863808

Email:

chat@dorsettea.co.uk

Location:

5 Cobham Road
Wimborne
BH21 7PN

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Dorset Tea 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the tea! Love the lack of plastic wrap around the box. Please, please, please don’t let yourself down by loading the delivery box in plastic polystyrene. Surely the use of paper or a smaller cardboard box would be kinder to the environment...!? *constructive thoughts Rich”

Dorset Tea 4 star review on 21st October 2020

Helpful Report

“I love Dorset Tea and great that you do not have plastic in your Teabags anymore, but I have knocked one star off as the bag of 1,100 teabags was packed in a box for shipping which was full of Polystyrene Packing Peanuts.”

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“Love the ginger and lemon tea!”

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“Their Cool Camomile tea is one of the best, although I keep calling it "Cool Cucumber" for some reason....”

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“I love the Dorset everyday tea and the Cooling Camomile. I was not so keen on the pyramid breakfast bags. They are far too weak for a mug of tea.”

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“Love this tea company. First used them whilst holidaying in Dorset. Only use Dorset tea now, usually use their mail order service. I was however very disappointed they stopped doing the green tea as my mum loved it !!!”

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“A lovely, consistant brew of rich and refreshing flavour.”

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“We love Dorset tea, unfortunately it’s not available to buy in any shops near where we live in the Dorset area. I did get emailed the offer of a discount code that wasn’t available when I tried to place an order , I also enquired on their website to find out if I could buy the tea direct from their Ferndown branch but never got a reply which was disappointing.”

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“The tea was for a present and they realy like the camile tea”

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“great tea, great customer service.”

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“Excellent tea, nice packaging. Just wished delery costs to Belgium were lower. Hence 4 and not 5.”

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“Great product as always, being local and supermarket supplies are intermittent, could you please consider selling your range from your fern down unit? I’m sure you have lots of local customers who would welcome this.”

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“We normally by the boxed Dorset tea in Waitrose however a ordered the bulk bags of the website. The boxed tea is full of flavour and is lovely. The bulk bag is weak and lacks flavour. We were disappointed.”

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“Delicious, but think there is less tea in the bags than there used to be so need to use an extra bag per pot”

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Dorset Tea is rated 4.9 based on 1,764 reviews