Dorset Tea Reviews

Name: Dorset Tea
Address: 5 Cobham Road, Wimborne
Rating: 4.88

4.9 Rating 1,514 Reviews

98 %

of reviewers recommend Dorset Tea

Company Reviews

Metrics

Info

4.9

Based on 1,514 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dorset Tea:

For the past 10 years we've been pouring the golden rays of Dorset sunshine into our tea, bringing you over 1.6 billion cups of sunshine! We're pretty proud of that achievement and we hope you've enjoyed them, so please raise your mugs to the next 10 years of Dorset Tea.

Visit Website

Phone:

01202 863808

Email:

chat@dorsettea.co.uk

Location:

5 Cobham Road
Wimborne
BH21 7PN

Write Your review

Tell us how Dorset Tea made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dorset Tea 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Cool Camomile Tea by Dorset Teas and have been drinking it for quite a long time now. The reason I have only given a 3 star rating is because more often than not the tea bags are stuck to the envelope and rip open which is extremely infuriating. I really hope you get your production equipment sorted!”

Helpful Report

“Dorset Tea is fine but I was disappointed that my order didn’t arrive sooner”

Helpful Report

“I was given a 80 pack of tea bags, and it was the best tea bags I have tasted, so I bought the 1100bags, thinking well worth the money for decent tea, until I got them taste nothing like the 80 pack tea bags,took me a little while to work out why, if you look on the box of the 80 packet it says premium tea, so I have tea bags I do not really like, would I buy dorset tea again. yes, but only the premium tea.”

Helpful Report

“Nothing wrong with the Tea itself, but I bought 4 x Strawberry and Cream, and 4 x Cool camomile , and was given tea that’s best before date is like in just over 1 months time - I drink a lot of tea but I don’t think that’s enough to To properly enjoy it! We ordered the tea end of April but it expires in June :/”

Helpful Report

“Sadly I’ve not received my tea yet . It was tracking as out for delivery yesterday . It still has not arrived.”

Helpful Report

“I once was able to enjoy the teas; however, with my most recent order request I was informed you no longer deliver to the US. Very disappointing!”

Helpful Report

“Jammer genoeg is de communicatie zeer moeizaam verlopen, dit werkte voorgaande jaren veel beter”

Helpful Report

“Wanted to order trade for my small cafe to launch a new afternoon Tea offering, was told delivery of £50 would be incurred due to a special van trip. Ordered retail online instead and got free, fast delivery. Very odd way to treat small businesses who want to buy local. Tea is very good.”

Helpful Report

“I love the Dorset lemon tea. I don't rate the delivery time, or the extra expense, when other retailers delivered free, however, I know that you couldn't carry the delivery costs. Which is why I bought more than one box. I'm on the last box now, so will be shopping for more. I'm also slightly bewildered why you're asking now, 2 months (at least) after I ordered from you.”

Helpful Report

Dorset Tea is rated 4.9 based on 1,514 reviews