Dorset Tea Reviews

Name: Dorset Tea
Address: 5 Cobham Road, Wimborne
Rating: 4.88

4.9 Rating 1,809 Reviews

97 %

of reviewers recommend Dorset Tea

Company Reviews

Metrics

Info

4.9

Based on 1,809 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dorset Tea:

For the past 10 years we've been pouring the golden rays of Dorset sunshine into our tea, bringing you over 1.6 billion cups of sunshine! We're pretty proud of that achievement and we hope you've enjoyed them, so please raise your mugs to the next 10 years of Dorset Tea.

Visit Website

Phone:

01202 863808

Email:

chat@dorsettea.co.uk

Location:

5 Cobham Road
Wimborne
BH21 7PN

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Dorset Tea 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is incredibly poor. Sent a email ref a mistake in address dispatched and I resolved myself then received a email several days later that was abrupt. They then didn't reply at all to my follow up. Shame the customer experience was poor as the tea is good.”

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“I only drink decaf because of health issues and I either made a mistake ordering or I just got sent the regular tea as it came from a third party. As I can't see the original order only the confirmation I don't know who's error it is. So I had to go buy twinnings tea in a smaller quantity from the supermarket 🙁.”

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“Really good customer service and amazing tasting tea. I have tried many teas and they leave an aftertaste but Dorset make the perfect brew .”

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“Delicious tasting fruit and herbal teas.”

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“I am not a big fan of peppermint tea, but this one has spearmint and absolutely phenomenal! With a teaspoon of sugar it tastes like a spearmint chewing gum, from my childhood… It’s delicious!”

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“An excellent product, I would not buy any other tea brands. You provided me with online help with completing the order form. You kept me up to date on all stages of the order. The order arrived promptly in environmentally friendly packaging”

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“Quite satisfied”

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“Lovely tea, vibrant flavour and very fresh. Will continue to purchase more.”

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“Always enjoyable whatever the flavour.”

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“The tastiest tea.”

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“Best tasting tea ever !”

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“Best tea in the world! I have been a big fan for years now. Sunshine blend is my favourite. Even take it on holiday with me.”

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“Very good taste. Wish we were in Dorset now”

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“Very happy with my purchase of 4 flavour. The strawberries and cream is lovely. Just right. Not to sweet and natural flavour”

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“An excellent decaff that actually tastes like tea should!”

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“I love the Strawberries and cream and Blackberry Sylabub in particular. They taste of the fruit and don't leave a dry aftertaste. My husband and I also really like the decaf black standard tea bags. I only wish they did it as a loose tea then it would be perfect!”

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“Dorset tea has a lovely flavour and would recommend to anyone”

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“I Love your fruit tea. particularly the Blackberry, the Forest Fruits, the Ginger and Lemon and the Camomile taken just before bedtime. Thankyou for supplying such wonderful fruit teas.”

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“Great tasting Camomile tea, really refreshing and no need to add any sweeteners. I have tried other brands but this one for me tastes the best.”

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“Placed order on 5 June, have not received it yet. On the tracking it shows it has been with Parcel force since 6th June and is still there. Have emailed - no response, tried phone no one to take the call and message box full. This is my first order and may well be my last”

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Dorset Tea is rated 4.9 based on 1,809 reviews