DNA Kids Parties Reviews

Name: DNA Kids Parties
Rating: 4.90

4.9 Rating 1,953 Reviews

98 %

of reviewers recommend DNA Kids Parties

4.9

Based on 1,953 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DNA Kids Parties:

Hello! We are DNA Kids, the children’s favourite party entertainers!

We offer 26 exciting kids’ parties that are perfect for 3 – 14 year olds, including disco & games, themed, magic, wacky science, sports, parachute, virtual and teenage parties… phew!

Please see our full range of award-winning at dnakids.co.uk

ACTION-PACKED FUN!
Our children’s parties are bursting with fun to entertain and engross the children from start to finish. Our disco & games based parties’ include:

• Cool kids' disco with colourful lights
• Bubble, snow or smoke machine
• Awesome music-based party games
• Disco dancing sections – incl. all their favourite songs
• Prizes, certificates, activity sheets, certificates, invites & more…

LIVELY LOCAL ENTERTAINERS
Our brilliant children’s entertainers will take complete control of the party, so that you can sit back and enjoy the fun too!

STAR OF THE SHOW
We will take every opportunity to make the birthday child feel ultra-special, including them receiving a super-cool medal in the DNA Birthday Kid Grand Presentation!

STRESS-FREE PARTIES
With 29 years experience and over 60,000 kids’ parties performed, we have the expertise to make your child’s party a stress-free and enjoyable experience. See our glowing reviews here!

BOOK WITH PEACE OF MIND
We provide you with written booking confirmation and replacement entertainer cover. We are also public liability insured and our entertainers are DBS checked.

CALL US TODAY!
Our friendly party advisors love being helpful. For further information, quotes or bookings, please call us on 01245 401 401 or visit us at dnakids.co.uk

FIND US ON:
- facebook.com/dnakids
- twitter.com/dnakidsparties
- instagram.com/dnakidsparties
- youtube.com/dnakidstv

Visit Website

Phone:

01245 401 401

Email:

hello@dnakids.co.uk

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DNA Kids Parties 4 star review on 24th November 2020

Heather

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had Goofy Gabriel arriving late (15 min before start up time) and he had so much stuff to get out of his car that 15 min later when guests started arriving he was still setting up the equipment (which I think it's a bit excessive for a 6 year old party). We requested the Princesses, Heroes & Pirates Party and chose PIRATES specifically as the theme for the party. However none of the games were pirate related, and not very creative I may add, and he got a super hero medal instead of a pirate one. We had to tell the entertainer 5 times to lower the volume of the music as the venue was not so big and many kids were covering their ears as the music was so loud yet he kept putting the music at top volume... I provided a playlist of 12 songs and only 2 were played. I specifically told the entertainer not to have so many games based on dancing as my son, the birthday boy!, is not a big fan of this kind of games yet he kept them coming. From my point of view I don't think I got what I paid for.”

Helpful Report

Hello, we are sorry to hear of your disappointment with your party. Our aim is to always deliver a professional, fun and stress-free party service, so I apologise if you feel that we did not meet the usual high standards that we expect of our entertainers. We do monitor and record all of our entertainers feedback and whilst your entertainer's feedback is usually very positive, our Entertainer’s Manager will be discussing your comments with him. Kind regards DNA Kids

“Party was ok , this was my second DNA party and now my last , had a 5 year old boys party. The entertainer was ok made the kids laugh but was a little stroppy with the 3 year old that attended the mum was not pleased. He was not very relaxed it was all rush rush but i was more disappointed in the fact i paid for a dinasour party all i saw was one dinasour teddy and a few poster it was pretty rubbish and not dinasour related at all . There were 2 kids songs in the whole thing the rest was more for a age 12-18 year olds party which none of the kids knew.”

Helpful Report

Hello Sarah, we are sorry to hear of your disappointment with your party. Our aim is to always deliver a professional, fun and stress-free party service, so I apologise if you feel that we did not meet the usual high standards that we expect of our entertainers. We do monitor and record all of our entertainers feedback and whilst your entertainer's feedback is usually very positive, our Entertainer’s Manager will be discussing your comments with him. Kind regards DNA Kids

“we had three parties from DNA kids for my two daughters and first two were great. however the recent one (third) one was not great. it depends on who the entertainer is..”

Helpful Report

Hi Ayesha, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise if you felt that our usual high standards fell short on this occasion and we will be raising your concerns with your entertainer. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday & Sunday. Kindest regards, DNA Kids.

“Music was fine but the DJ could not be heard. Microphone was very muffled. No games or spot prizes to break up the sessions. Sorry but would not book again.”

Helpful Report

Hi Lynda, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise if you felt that our usual high standards fell short on this occasion and we will be raising your concerns with your entertainer. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday & Sunday. Kindest regards, DNA Kids.

“To be honest I was very disappointed. Not all children got sweets or a prize, actually very few did maybe 3/4. Showing pictures to 6/7 year olds about the causes of different types of planets/science had the kids bored as did the "Whacky Science" part that had 4 kids out 22 participate, the rest of the children were left bored. Rocketing out toilet paper that landed on 4 children after 3 seconds, and then they were told they had 10 seconds to pick it up. At a cost of £300 I am in disbelief really. Not impressed, Sorry, Claire”

Helpful Report

Hi Claire, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise if you felt that our usual high standards fell short on this occasion and we will be raising your concerns with your entertainer. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday (please be aware this will vary over the Christmas period). Kindest regards, DNA Kids.

“I didn’t like the format ! There was very less dancing , the snow machine was not working properly.. very less snow . Poor performance than expected.”

Helpful Report

Hi Shivani, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise if you felt that our usual high standards fell short on this occasion and we will be raising your concerns with your entertainer. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday. Kindest regards, DNA Kids.

“The entertainer was very loud the venue is only small and even if i have requested few times to lower the tone a little bit, he carried on. My little boy run out of the room and did not want to come back in with his both hand into his ears saying its too noisy.”

Helpful Report

Hi Liberty, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise if you felt that our usual high standards fell short on this occasion and we will be raising your concerns with your entertainer. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday. Kindest regards, DNA Kids.

“The entertainer brought lots of props but used few. Limbo took up the first hour, the children were 3 and 4 and perhaps more variety / faster games would have worked better. They were lined up ready for lunch. At past DNA parties they have marched to the table whilst chanting a song. My son is familiar with this format however for his party he was walked in a queue to the table.. I ordered a bubble machine, he loves bubbles. Some sort of foam was used instead which was disappointing. We booked a pirate, superheroes and princess party, no reference to this was made. The last party we went tonof DNA with this theme had games that linked. Overall the children had fun but it wasn't what I expected / ordered having seen other entertainers.”

Helpful Report

Hi Lisa, thank you for your feedback. We are really sorry you felt we did not reach your expectations. We pride our ourselves on an exceptional level of customer service throughout. We will be speaking to your entertainer regarding your concerns. If you would like to discuss any further, please email our customer service team at customerservices@dnakids.co.uk. Kind regards, DNA Kids.

DNA Kids Parties is rated 4.9 based on 1,953 reviews