"The entertainer brought lots of props but used few.
Limbo took up the first hour, the children were 3 and 4 and perhaps more variety / faster games would have worked better.
They were lined up ready for lunch. At past DNA parties they have marched to the table whilst chanting a song. My son is familiar with this format however for his party he was walked in a queue to the table..
I ordered a bubble machine, he loves bubbles. Some sort of foam was used instead which was disappointing.
We booked a pirate, superheroes and princess party, no reference to this was made. The last party we went tonof DNA with this theme had games that linked.
Overall the children had fun but it wasn't what I expected / ordered having seen other entertainers."
Hi Lisa, thank you for your feedback. We are really sorry you felt we did not reach your expectations. We pride our ourselves on an exceptional level of customer service throughout. We will be speaking to your entertainer regarding your concerns. If you would like to discuss any further, please email our customer service team at firstname.lastname@example.org. Kind regards, DNA Kids.