DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,506 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

DKB Elegance 5 star review on 27th June 2025

Anonymous // 01/01/2019

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“All fine until there is an issue, in this case faulty device, DKB pretty much washed their hands of it saying talk to Vectiare direct (who where not helpful at all) - had to recover refund after returning item from credit card company as DKB would not respond thereafter.”

Helpful Report

Posted 7 years ago

HI Naheed We are sorry to have caused such a problem. Our procedures were a bit convoluted in this case and we could have been a lot more helpful. We are checking on the situation regarding your refund – the dispute you raised should take care of this but if not we will do this manually. Once again we apologise for the inconvenience caused. DKB

Posted 7 years ago

“Took a little while to arrive and comms could have been better, but overall a good experience and I would use this retailer again.”

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Posted 7 years ago

“Quick response to my order and delivery of product at competitive price”

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Posted 7 years ago

“Excellent product. Excellent service.”

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Posted 7 years ago

“It’s been a pleasure dealing with you so quick”

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Posted 7 years ago

“Excellent service from the time of ordering of kitchen mixer tap until delivered. I even received it earlier than expected. Have already recommended to a friend.”

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Posted 7 years ago

“Very prompt service with regular updates which kept me informed and made me feel my order was important to them. Happy with product as it is as described”

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Posted 7 years ago

“It was a pain dealing with parcelforce who did not originally take note of my requested delivery date and I had to resubmit. But all OK now, Thanks”

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Posted 7 years ago

“I’ve yet to fit the Taps but they look good quality and no reason to doubt that they’re the real thing and not a rip off. The price was outstanding and I would definitely recommend DKB and the level of service they provide.”

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Posted 7 years ago

“Wanting to replace an old tap with a similar appearance, your product both did that and more. Ouzes quality and much better in appearance. Thanks for a great product and speedy delivery.”

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Posted 7 years ago

“Very happy with the mirror and the prompt delivery”

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Posted 7 years ago

“prompt efficient service”

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Posted 7 years ago

“Gorgeous tap. Great service. Lovely store too.”

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Posted 7 years ago

“Both high quality products and fast delivery”

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Posted 7 years ago

“Very impressed with the prompt service and received parcel in perfect condition thank you.”

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Posted 7 years ago

“A good product. This item replaced a Vectaire fan that had been installed about 15 years ago. Good products.”

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Posted 7 years ago

“Superb efficient service as always”

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Posted 7 years ago

“Really good company to deal with. Very helpful.”

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Posted 7 years ago

“Very competitive price on the products I purchased, and very good service from Mick, he did exactly what he said. First class, Thanks.”

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Posted 7 years ago

“Excellent service! Shipped quickly and arrived promptly. The product is a replacement for a much loved old item and is very good quality. Would recommend this company.”

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Posted 7 years ago

DKB Elegance is rated 4.9 based on 1,506 reviews