DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,435 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 27th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process was fine but the delivery was a bit slow and the communication could have been better.”

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Posted 1 month ago

“Delivery was slow. Updates on order progress were also slow - took over 24 hours to respond to an email enquiry.”

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Posted 1 year ago

“Unfortunately the fan is faulty so I have informed DKB via email and spoken to a representative to lodge the fault. I’ve requested reimbursement of purchase and await DKB response for a return label so I am able to return the goods.”

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Posted 1 year ago

“Smaller than I thought but does the job. Delivery slow.”

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Posted 2 years ago

Hi. Thank you for your feedback. It looks like you missed the diagram on the website product page which shows the sizes, but we are pleased that you have nevertheless found this item to be suitable. The delivery according to our records was 6 working days, so well within our quoted timescales. Regards Mick DKB

Posted 2 years ago

“I followed the instructions to the letter regarding using silicon cement as well as the sticky pads supplied - it still fell off the wall. There are screw holes, my advice is to screw it on. That said, I’ve just stayed in a hotel which has these, obviously I looked at what they’d done and they’ve used some kind of glue. Presumably not the stuff supplied.”

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Posted 2 years ago

“Product was fine but the sensor didn't work, lucky I had another one that changed it for. But got called back to the job”

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Posted 3 years ago

“Package arrived on time, packaging sufficed. Cannot comment on the tap itself as our kitchen is not yet complete.”

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Posted 3 years ago

“Good service from the retailer, but was a little surprised to find the hot water handle came lose almost immediately and I had o pack out the fitting with silver foil! Also not the best when using with a gravity feed hot water system. I am reasonably informed from my plumber that these are designed for sale systems!”

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Posted 4 years ago

“Miller product good very good quality. A small problem with a screw/washer & cap issue partially resolved by DKB. On second approach not overly helpful so went to Miller UK directly who were 1st class.”

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Posted 4 years ago

“Not yet received so i cant really say”

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Posted 4 years ago

“Product price was good. I ordered cooker hood and recirculating filter. The filters were unboxed and put in with the cooker hood box to save sending 2 packages or using an even bigger box. One of the filters was lightly damaged in transit, I superglued the piece that was damaged back in place. The order status and update process needs work. I had to email sales to find out when my product was due to ship.”

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Posted 6 years ago

“Good service,poor product,door sliding operation poor”

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Posted 6 years ago

“Very happy with the product the first delivery took some time”

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Posted 6 years ago

“Ordered a Soap dispenser to replace a similar one. Very freidly staff arrived within the 3 - 5 working days as promised by courier. However Courier just opened our front porch and left it without ringing the bell or knocking. although we were at home and have cctv covering the front. Have had similar experiences from the same courier in the past. Not a courier to recommend. Hence 3 stars”

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Posted 7 years ago

DKB Elegance is rated 4.9 based on 1,435 reviews