DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,491 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 27th June 2025

Anonymous // 01/01/2019

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“Absolutely brilliant service quick delivery and excellent communication”

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Posted 5 days ago

“Item ordered and delivered promptly”

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Posted 5 days ago

“What a fantastic experience from start to finish! Not only was the hot water tank priced lower than anywhere else I looked, but the company processed my order immediately and delivered it the very next day—completely free of charge. I couldn’t be more impressed and would highly recommend them to anyone.”

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Posted 5 days ago

“Brilliant service and first class hot tap boiker”

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Posted 1 week ago

“Have used the company before. DKB were able to supply the two button pneumatic push for the Dudley cistern at a good price and within a reasonable time frame. Very happy with their service.”

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Posted 1 week ago

“Arrived well wrapped and promptly. Thank you”

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(Doncaster) - Posted 1 week ago

“Prompt Service, with speedy delivery. Competitive price. Item as described. 5 stars”

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(Doncaster) - Posted 1 week ago

“Terrible. Don't buy. The squeegee is made of a stiff material which means it squeaks when using and is pretty ineffective at removing the water.”

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(Doncaster) - Posted 1 week ago

“I bought a sink Como 100 titan grey I needed it urgently as I was having my work tops measured with cancellation penalty 150£ .This wasn’t a problem for DKB they went out off their way to sort a sink at short notice also to me were the cheapest and so obliging picked it up same day saved delivery costs and penalty good solid sink looks great”

DKB Elegance 5 star review on 13th February 2026

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Posted 2 weeks ago

“Very good service and fast delivery.”

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Posted 3 weeks ago

“Replacement flush button exactly what I needed. Came well packaged and within stated time.”

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Posted 3 weeks ago

“Everything perfect, fast delivery , well packed and product correct”

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Posted 3 weeks ago

“Brilliant service and great communication. Have used before and will again”

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(Doncaster) - Posted 3 weeks ago

“Great service, price and delivery !!!”

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(Doncaster) - Posted 1 month ago

“Great service, excellent quality & quick delivery. A very happy customer.”

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(Doncaster) - Posted 1 month ago

“Great price and great product. Packaging was fab. Arrived quickly.”

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Posted 1 month ago

“DKB consistently provides outstanding customer service. They kept me informed at every step of the ordering process, and IMPEY WATERGUARD is always offered at the best price online.”

DKB Elegance 5 star review on 12th January 2026

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Posted 1 month ago

“One of the pumps didn’t work”

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(Doncaster) - Posted 2 months ago

We recommend customers get in touch with us to bring any issues to our attention. On this occasion we found out about the problem via this review. We then immediately forwarded the instructions on how to prime the pump in case this was the issue. We also arranged for 2 spare pumps to be sent to the customer. Hoping this resolved any problems with this 5* product.

Posted 1 month ago

“Fast efficient service”

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(Doncaster) - Posted 2 months ago

“Excellent service and great prices. Would definitely recommend”

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Posted 2 months ago

DKB Elegance is rated 4.9 based on 1,491 reviews