DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,474 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

DKB Elegance 5 star review on 27th June 2025

Anonymous // 01/01/2019

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“Nice product and excellent service Thankyou”

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Posted 3 years ago

“Good, speedy delivery! Recommend. Thanks.”

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Posted 3 years ago

“First class service very happy customer”

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Posted 3 years ago

“Excellent speedy and reliable service!”

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Posted 3 years ago

“first seen in hotel Hampton in Bournemouth and fell in love with them, moved house soon after returning home and ordered them as soon as we moved in, simple to install and wonderful to use, we now have a treble in the shower and a single in the bathroom and one in the kitchen, worth every penny”

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Posted 3 years ago

“Fantastic service, very quick delivery even evidence of checking item just before delivery.”

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Posted 3 years ago

“Excellent service. Item was an ideal swop for existing one. Thank you”

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Posted 3 years ago

“Fantastic customer service, able to provide knowledgeable info regarding the product I was after. Next day delivery, couldn’t fault.”

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Posted 3 years ago

“Item came very quickly, as described. Excellent service”

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Posted 3 years ago

“On time Delivery”

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Posted 3 years ago

“This is my 3rd shelf very sturdy ,looks good.”

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Posted 3 years ago

“First time using the company, will definitely use again, very prompt delivery and quality products. Andy the Plumber”

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Posted 3 years ago

“Can't fault this company. Easy ordering system, goods were dispatched the next day, well packed and arrived without any damage. The kitchen tap was the same model as our previous one which we'd had for around 8 years, so we knew we were getting a good make, but from DKB we got it at roughly half price! I can't understand why some have given bad reviews regarding the returns policy. This may be because they seem a small company (unlike Amazon), so you have to request a refund within 48 hours. The packaging also looked make-shift with 'fragile' written on it, unlike large companies, but I'm happy to support small companies and you need to make some allowances. I'd happily use them again.”

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Posted 3 years ago

“Great purchasing experience - easy to find what I was looking for and at a good price. Delivery was quick and in perfect condition too. Minor inconvenience of using auto-populate for payment details where details don't pass through correctly, but there are notes to advise manual input. Overall, a near-perfect process, so 5 stars well-deserved.”

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Posted 3 years ago

“Pretty easy to fit, though the bolts are a tiny bit too short for the two spacers that were recommended for our 16mm cabinet sides (we got them to fit eventually, but it was trickier than it should have been). The final result is great though - very pleased with them.”

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Posted 3 years ago

“Very quick to follow up on order. Provided an answer to my query also. The product arrived much sooner than I expected and was perfect for the job. Highly recommend DKB.”

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Posted 3 years ago

“Fast delivery. Nit used the tap yet, but it's absolutely perfect. I was concerned it was going to be darker than the more expensive one from another company, but it was just the light on the picture. Perfect”

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Posted 3 years ago

“Excellent products. Cheapest place (and I shopped around). Will definitely recommend and shop there in future.”

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Posted 3 years ago

“Quick excellent service at a good price”

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Posted 3 years ago

“A trouble-free purchase. Great value for money. Exceedingly fast delivery (and well packaged). I Would not hesitate to buy again from this company! What more can I say? Oh go then; "Excellent"”

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Posted 3 years ago

DKB Elegance is rated 4.9 based on 1,474 reviews