DKB Elegance Reviews

Name: DKB Elegance
Address: 7 Kingsway House, Doncaster
Rating: 4.88

4.9 Rating 1,278 Reviews

98 %

of reviewers recommend DKB Elegance

4.9

Based on 1,278 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302 730252

Email:

sales@dkb-elegance.co.uk

Location:

7 Kingsway House
Doncaster
DN1 3NX

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DKB Elegance 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, well packed and a good price.”

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Posted 4 months ago

“Excellent service & kept me updated when the rob hooks were going to be dispatched”

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Posted 4 months ago

“Order came very quickly and plumber installed yesterday. Once I worked out how to operate the tap I am overjoyed with the tap. It’s sleek and stylish and having instant hot water is so convenient. Love it”

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Posted 4 months ago

“Delivery was slow. Updates on order progress were also slow - took over 24 hours to respond to an email enquiry.”

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Posted 4 months ago

“Good quality. Easy to assemble. Very well packaged and delivery within a few days. Looks lovely”

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Posted 4 months ago

“Great fast service parts as ordered thank you”

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Posted 4 months ago

“Great service and very competitive prices”

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Posted 4 months ago

“Very easy to navigate website and exceptional delivery times.”

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Posted 4 months ago

“Good price and arrived on time. Exact match to previous fan so easy install.”

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Posted 5 months ago

“Competitively priced. Very straightforward ordering process and informative site. I felt there wasn't enough information about delivery time/tracking at time of ordering but once I'd phoned with my enquiry, this was clarified and the appliance was delivered the following day, just 5 days after ordering. As yet we are still in the process of fitting the appliance but it looks exactly as it should. It was well packaged and safely delivered (despite the delivery man taking no notice of the arrows on the box!). I would certainly recommend DKB and consider them in the future.”

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Posted 5 months ago

“A known an trusted product plus an exceptional price from DKB 👍”

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Posted 5 months ago

“Good company to deal with. Ordered in the afternoon and delivered the following day! Very happy and will use again”

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Posted 5 months ago

“Pricy for what it was but arrived promptly.”

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Posted 5 months ago

“Stocked the right part I required at a good price. Part arrived quicker than expected well packaged. Excellent service.”

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Posted 5 months ago

“good service, good products”

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Posted 5 months ago

“Excellent service, thanks.”

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Posted 5 months ago

“A quality product and quality service with prompt delivery”

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Posted 5 months ago

“Delivery very prompt. Package well. Pleased with purchase. Would recommend using this company again. Smart and practical toilet holder. Sturdy and well made.”

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Posted 5 months ago

“Lovely light pull. Very well packaged and kept up to date on all delivery stages.”

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Posted 5 months ago

“Pity. The description does not state the female orifice dimension for their Boiling Water Filter which is a non-standard size. I state non-standard, as I have two units from two different manufacturers using the same female orifice dimensions. But Hey, they made an exorbitant profit for a paper filter that doesn't fit and cannot be drilled out as the wall thickness of this filter is far too thin. The whole Boiling Water Unit industry is rife with disposable products fitted that have to be changed regularly at incredibly inflated prices for a product that costs a few pence to produce.”

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Posted 5 months ago

Thank you for your feedback, David. This item suits the EVO tap (which wasn’t purchased from our selves) and so you might have purchased the wrong filter. Also the specification on the website along with the dimensions. Our price is normally the cheapest even including delivery. Thank you for taking the time to provide us with your experience. We are very grateful.

Posted 5 months ago

DKB Elegance is rated 4.9 based on 1,278 reviews