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DIY Doctor Ltd Reviews

4.7 Rating 357 Reviews

94 %

of reviewers recommend DIY Doctor Ltd

Company Reviews

4.7

Based on 357 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About DIY Doctor Ltd:

DIY Doctor has been providing advice and information for free since 1998. Selling specially selected tools of trade quality at DIY prices, DIY Doctor aims to be the conduit between the Trade and the home owner. Our aim it to help you get your home improvement project completed with the right tools, first time.

Visit Website

Phone:

0845 634 2179

Email:

charles@diydoctor.ltd.uk

Location:

Block 1 - Suite 2 Lakeside Park
Mells
BA11 3RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great product.”

Posted 5 years ago

“Excellent service though out. Communication and helpfulness was outstanding. Wouldn't hesitate to use DIY DOCTOR again and would highly recommend. Thankyou.”

Posted 5 years ago

“The plane has just arrived this morning, very pleased with it.”

Posted 5 years ago

“I ordered an IRWIN 09 1/2 block plane from DIY Doctor. It arrived as stated within 3 or so days after order. It came in a blister pack within a padded envelope. There was no receipt, but I guess I have electronic records from my order. The price was easily the best on the web (approx. 2/3 of the best other price and near 1/2 of RRP.. The item itself is of medium quality; which I understood before buying. Bottom end products (less than £10) are just that. Medium end products (less than £40)need a but of adjustment to do a good job. Top end products (near £200), work well from the usually supplied nice wooden box, but require deep pockets. All in all a worthwhile bargain.”

Posted 5 years ago

“I hadn't realised from the description just how large, heavy and industrial the item is. It will still do the job perfectly of course, so all is good. Ordering and delivery were excellent.”

Posted 5 years ago

“Part was Irwin plyers which arrived within 3 days as suggested at purchase no problem.”

Posted 5 years ago

“ALWAYS a cracking service Happy Days”

Posted 5 years ago

“Excellent product. Accurate description. Good ordering and delivery service.”

Posted 5 years ago

“Expert advice, easy to use and understand & FREE ! Fabulous !!!”

Posted 5 years ago

“Delivered fast and in safe condition. Easy to order and the communication as to its whereabouts was excellent. Thank you”

Posted 5 years ago

“It was easy to speak to a person at DIYD and the slight delay in delivery was promptly remedied.”

Posted 5 years ago

“David Moore and his team at DIY Doctor are absolutely fantastic. I literally could have wasted hundreds of pounds, possibly thousands of pounds if it wasn't for the help and guidance of these guys, specifically David's advice and help. None of it was by obligation to purchase any of their products. I could have taken all the amazing advice and gone elsewhere if I wanted to. Highly recommended.”

Posted 5 years ago

“Always full of interesting,useful articles !!”

Posted 5 years ago

“The item arrived quikly and ingood condition. I have noy yet used the item but did a quick check and found it satifactory.”

Posted 5 years ago

“Excellent service at a better price than I could find anywhere else. I'll certainly be using this site again!”

Posted 5 years ago

“Purchased hand saw and hammer, both items very good quality. Service and delivery very good. DIY doctor gives very good tutorials.”

Posted 5 years ago

“Excellent service as usual - communication is prompt and my queries addressed immediately. I will continue to use DIY Doctor!!! Thank you”

Posted 5 years ago

“when buying locks and handles , me being not sure! it would help to let know what handles are compatable with what lock.”

Posted 5 years ago

“Declined to take a job the day after I called them. Couldn't even be bothered to call me.”

Posted 5 years ago

Hi Dominic, I am sorry that you have a bad experience, although I don't believe that it was with us, as we at DIY Doctor do not take on jobs and have no record of you contacting us at all. We only publish information and help online for you to read to learn how you can do your project yourself. We are aware that there is another company that call themselves DIY Doctors who do operate as handymen/jobbing builders who you might have contacted. They are in the North East or North West, while we are based in Somerset. Incidentally, despite own and developing the name "DIY Doctor" for nearly 20 years now, there is nothing we can do to stop them using the same name as they are deemed to be in a different sector (as we are considered publishers). It is frustrating and confusing and you're not the first to be caught out by this. We understand the frustration, All the best, Charles DIY Doctor Ltd

Posted 5 years ago

“Bought x-tex Artex remover after watching DIY doc review video recommending and showing use. Having given up trying to remove artex and planning to re-plaster, this works, not as easily as in their video but it certainly works. My artex was 20 years old and frequently over painted. Removal is easier if kept moist and left for at least 3-4 hours, moistening also helps lessen risk of gouging ceiling surface. Stripped 3sq m toilet ceiling in an afternoon. DIY Doctor were, as expected, excellent at quickly taking payment and delivering Ex-Tex (early on 3rd day). Thanks for help and advice - will certainly be using again.”

Posted 5 years ago

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DIY Doctor Ltd is rated 4.7 based on 357 reviews