District Electricals Reviews

4.88 Rating 915 Reviews
98% of reviewers recommend District Electricals

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
95%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
"First time I have used District Electricals. Not knowing whether they are good, indifferent or not good. I have to say they were excellent. Delivery was we’ll tracked and delivered perfectly to me."
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Posted 2 days ago
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"First class service and unbeatable price what is there not to like."
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Posted 3 days ago
"We had prompt delivery and the television is perfect and we are very pleased with it"
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Posted 3 weeks ago
"Fantastic service and product . Cheapest on the website by a couple of hundred pounds and also came the next working day . Hope to buy again from this company as they really are reliable and best price is around thanks again regards Jonathan"
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Posted 1 month ago
"Quick delivery with great communication and service."
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Posted 1 month ago
"Excellent service and keen prices. No Problems."
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Posted 1 month ago
"Quick delivery.....and after e mailing Mike about an A+grade tv have been very pleased so far"
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Posted 1 month ago
"I like delivery sending on time"
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Posted 1 month ago
"All ok thanks, the process was very easy from start to finish 👍"
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Posted 1 month ago
"Great product at great price with good and efficient service"
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Posted 1 month ago
"Excellent will definitely be using you again."
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Posted 1 month ago
"I judge a company by resolving issues with a product when things don't go as expected with a purchase. In my case a set up problem. District Electrical staff were excellent in this respect and provided 100% quality customer service. Would thoroughly recommend."
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Posted 1 month ago
"The TV was delivered within two days of ordering, unpacked and powered up... but not installed, by the delivery team. Generally better service than I would have expected from one of the "big retailers", indeed experienced previously. The TV is a "grey import", exactly the same as one originally destined for the UK market, except that it has been redirected from an Eastern European country, at a much lower consumer cost, some £600~£1,000 less expensive compared to an "official" UK authorised dealer. The standard warranty is unaffected as it is provided by the manufacturer in the country of purchase, in addition to UK statutory consumer rights. District Electricals' response time was excellent, replying to email questions within hours of submission, "official" retailers took days and in a couple of cases, well over one week to respond to the same initial questions. All retailer responses were either inaccurate, non committal, automated or "call us". So, paying a lot more for a product just because the retailer is "authorised" has no perceived advantage as their staff are unable to answer simple product questions and appear to have no other inherent benefits."
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Posted 1 month ago
"Excellent service"
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Posted 1 month ago
"What a pleasure, I am so happy. Their customer service and delivery is amazing. Communication 5 stars, product 5 stars and the price of it is unbeatable. Was a great experince to make a purchase with this company. Recommend from heart. +++++"
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Posted 1 month ago
"Very impressed with the customer service. I called ahead to check stock on a TV that was listed as out of stock, they told me they'll check the warehouse stock and found another one - updated the website almost immediately. Even after ordering, they were prompt in replying e-mails - even on a Sunday! Really happy with the service and will definitely use district electicals again, and recommend it to everyone!"
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Posted 1 month ago
"Dispatch time as stated on invoice Delivered quickly and item as described"
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Posted 2 months ago
"Great Service. Prompt delivery."
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Posted 2 months ago
"Good communication, price was great and delivery was very swift."
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Posted 2 months ago
"Fantastic service. The phone was exactly as described, looked like 100% new apart from the plastic screen cover being replaced. Fast delivery and driver communication was good. Can't be faulted."
Helpful Report
Posted 2 months ago
District Electricals is rated 4.88 based on 915 reviews