Shop4 Electrical Reviews

Name: Shop4 Electrical
Address: Unit 2 Ellis Way, Questor, Dartford, Kent
Rating: 4.77

4.8 Rating 1,305 Reviews

94 %

of reviewers recommend Shop4 Electrical

Company Reviews

Metrics

4.8

Based on 1,305 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Fast friendly service at competitive prices.”

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Posted 3 months ago

Thank you Michael for the positive feedback, we appreciate it, Regards, Andy.

Posted 3 months ago

“Quality product to cover cables and prompt delivery.”

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Posted 3 months ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 3 months ago

“Useless service from DPD! Supposed to deliver Friday so I cancelled and rearranged my diary only for DPD to skip delivery with a "Sorry we missed you..." text. No you didn't miss me - I was in and waiting for you, you couldn't be bothered! I was watching you on line and I was delivery 32 and you were on delivery 30 when the text arrived. You simply skipped me. Hopeless performance from DPD. Use a different courier - this lot are useless.”

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Posted 3 months ago

Hi Paul, really sorry for the service you received from our courier DPD, they normally perform well with our deliveries', Regards, Andy.

Posted 3 months ago

“Items arrived fast good value for money. One item was damaged in transit and a replacement arrived within 24 hours great service.”

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Posted 3 months ago

Thankyou Samuel for the positive feedback, we appreciate it, Regards, Andy.

Posted 3 months ago

“No communication”

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Posted 3 months ago

Hi Phil, sorry about this, but you should have received a dispatch note and shipping confirmation, i can see the good have been delivered, Regards, Andy.

Posted 3 months ago

“Item arrived quickly, and exactly as expected. Thanks very much”

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Posted 4 months ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 3 months ago

“Item was as described, however it was only AFTER I had placed the order that I discovered that I could have saved £7 postage if I had spent a few additional quid on something else!? Which was frustrating - especially as there is no option for a cheaper slower option. I didn’t need to receive the item the next day, but the only option was the expensive courier service.”

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Posted 4 months ago

Hi Wendy, Thankyou for your input, we are looking at cheaper shipment options, currently all deliveries leave on a next working day service as standard and any orders over £50.00 plus vat are free, Regards, Andy.

Posted 4 months ago

“Excellent Service”

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Posted 4 months ago

Thanks for the great feedback, we are glad you order went ok, Regards, Andy.

Posted 4 months ago

“Had 4 emails after placing order. One to confirm, one to advise shipping, one to tell me the order had been received by the shipper and the fourth to tell me I would receive between 15:22 and 16:22 on delivery day The order was delivered at exactly 15:22! Can't say better than that Goods ordered were also cheapest found. Excellent service”

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Posted 4 months ago

We would like to say thank you Alan, from the whole team here at Shop4All Electrical for the positive review ! Regards, Andy.

Posted 4 months ago

“Needed two replacement LED Kitchen downlighters, placed online order at 14.42 on 18/12/2023, delivered by dpd at 14.45 pn 19/12/2023, brilliant service by both compantes.”

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Posted 4 months ago

Thankyou for the feedback, we pride ourselves in customer satisfaction, Regards, Andy.

Posted 4 months ago

“Placed order then was informed out of stock, then 2 days later informed being shipped. Next day delivery took place , so overall not a bad experience.”

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Posted 4 months ago

Thankyou Stephen for the positive review you have left about our company, Regards, Andy.

Posted 4 months ago

“Very thorough and professional”

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Posted 4 months ago

Thank you Khadija for the positive review, we appreciate it, Regards, Andy.

Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

Thank you for the positive review, we appreciate it, Regards, Andy.

Posted 4 months ago

“Quick delivery, good price. Goods as ordered.”

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Posted 4 months ago

Thank you Graham for the positive feedback, we appreciate it, Regards, Andy.

Posted 4 months ago

“Very responsive friendly and super professional. I rang to arrange a return. No long waits on the phone, straight through to a lovely chirpy man who was happy to help. Thank you!”