Shop4 Electrical Reviews

3.13 Rating 8 Reviews
50% of reviewers recommend Shop4 Electrical
487 Review Views (past 24 hours)
2PM - 4PM
42 Review Views
4PM - 6PM
37 Review Views
6PM - 8PM
57 Review Views
8PM - 10PM
41 Review Views
10PM - 12AM
42 Review Views
12AM - 2AM
18 Review Views
2AM - 4AM
20 Review Views
4AM - 6AM
35 Review Views
6AM - 8AM
80 Review Views
8AM - 10AM
38 Review Views
10AM - 12PM
36 Review Views
12PM - 2PM
41 Review Views
2PM
2PM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Shop4 Electrical made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Email
"BE WARNED!!! DO NOT ORDER FROM THIS COMPANY Dreadful service - product was not as advertised and when sent back they rip you off with a 25% YES 25% RETURNING FEE. DO NOT USE"
Posted 2 months ago
Are you Shop4 Electrical? Gain access to your dashboard so you can reply to this review. Get Access
"A part of the bundle I purchased was missing. They won't take responsibility for it and so I have to spend another £100+ to purchase the part separately. Very disappointed customer. I would really not recommend them to anyone. Especially as I had called their sales team before purchase to confirm the package inclusion."
Posted 10 months ago
"DO NOT BUY FROM DISCOUNT-ELECTRICAL, NO CUSTOMER SUPPORT/HELP I bought some passive inferred lights that unfortunately once I had received them realized that they were the wrong items. Looking on the website I found that I may have to pay a restock fee to return the items as its business to business. I thought fine it’s my mistake. But when I contacted Discount Electrical I was informed by their customer service team (Danny apparently the only person that works in this team) that he can’t give me a refund, only to exchange the items (would take up-to two weeks). Danny told me this over the phone with nothing being provided in email. I stated that this is very odd and that it is not mentioned on their website. I haven't yet received any reply from Danny with all correspondence being done over the phone. Basically, several phone calls later (over several days) and Danny is no longer available and this issue has been passed over to management. I'm now going to have to wait until Monday for a decision. I would strongly suggest that you do not purchase from this company if you want an honest service. I genuinely believe that if you have an issue with discount electrical it won’t be resolved and you'll never hear from them again. These people will take your money and give you a terrible service in return"
Posted 2 years ago
Shop4 Electrical is rated 3.13 based on 8 reviews