Shop4 Electrical Reviews

Name: Shop4 Electrical
Address: Unit 2 Ellis Way, Questor, Dartford, Kent
Rating: 4.77

4.8 Rating 1,305 Reviews

94 %

of reviewers recommend Shop4 Electrical

Company Reviews

Metrics

4.8

Based on 1,305 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Unfortunately one of the items (ceiling rose) was not shown on website from inside and outside. Outside did not match our requirements, which we only realised after delivery.”

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Posted 2 years ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 years ago

“Came promptly and fitted the next day. Currently working okay.”

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Posted 2 years ago

Thank you Steve for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for the positive feedback (name), we really appreciate it, Regards, Andy.

Posted 2 years ago

“Product delivered in good condition and working well. Only 4 stars because it was out of stock and there was a bit of a wait for delivery.”

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Posted 2 years ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 years ago

“Delivered as suggested in good order”

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Posted 2 years ago

Thank you Ralph for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 years ago

“Delivered on schedule and as advertised”

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Posted 2 years ago

Thank you for the positive review we appreciate it, Regards, Andy.

Posted 2 years ago

“Had to wait 10 days+ to receive the item which I had assumed was in stock. Other than the wait everything was ok.”

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Posted 2 years ago

Hi Peter, sorry for the delay with your order, please everything is now ok, Regards, Andy.

Posted 2 years ago

“Had to wait a week due to my item being out of stock but the rest of it went well. Good communications from them about the delay.”

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Posted 2 years ago

Thank you John for the positive feedback, we appreciate it, Regards, Andy,

Posted 2 years ago

“good prices and quick delivery hense why we use them.”

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Posted 2 years ago

Thank you Andrew for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 years ago

“The only gripe was I couldn’t find a Crabtree 1gang 2way white plate switch on the Crabtree page, very frustrating”

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Posted 2 years ago

Thankyou Malcolm for the positive review you have left about our company, Regards, Andy.

Posted 2 years ago

“No discount for multiple. Box of saddles bundle of tubing etc”

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Posted 2 years ago

Thank you Thomas for the positive review, we try to offer the best price on our website away from having to negotiate a deal, Regards, Andy.

Posted 2 years ago

“Good service, good delivery and products arrived in goo order.”

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Posted 2 years ago

I’m glad you experience with us was positive, we love your feedback Julian thank-you, Regards, Andy.

Posted 2 years ago

“Delivery delay.”

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Posted 2 years ago

Thank you Mike for the positive feedback, apologise for the slight delivery delay by the couirer, Regards, Andy.

Posted 2 years ago

“Good price, prompt delivery, thanks.”

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Posted 2 years ago

We love reviews like yours, thank-you, Regards, Andy.

Posted 2 years ago

“Why 4 stars. Well, i sourced the 1800mm twin led non corrosive batton from here. Great. Went through checkout..great And then nothing, no confirmation of order. No acknowledgement etc Unusual ? Am i missing something ? Dont know. Then; out of the blue, it gets delivered to a friends house who takes my parcels while im at work. No notice of delivery, nothing. The lifht came pretty quick, its installed now and no complaints there. Im just a bit bemused at lack of communication. Is that the norm with them ? I havnt had an invoice either. So, would i use again ? Dont know,havnt decided. Like i said.. all went well despite me being in the dark ( literally ) Not sure what to think lol. If i had to return for some reason i could forsee potential issues for me finding the order on my pc.”

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Posted 2 years ago

Hi Christopher, firstly thankyou for the positive feedback, we appreciate it, i am glad you have your order and apologise for the lack of communication which i can assure you isnt normal for us, Regards, Andy.

Posted 2 years ago

“Bit of a hiccup initially as it turned out they didn't have the item in stock at their holding warehouse as initially informed. Good and pleasant communication though and prompt dispatch and delivery once it arrived from manufacturer.”

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Posted 2 years ago

Thanks for the positive feedback, we really appreciate it, Regards, Andy.

Posted 2 years ago

“fast & efficient service.”

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Posted 2 years ago

Thank you Ian, for the positive review, we appreciate it, Regards, Andy.

Posted 2 years ago

“Good prompt service and competitive pricing.”

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Posted 2 years ago

I’m glad you experience with us was positive, we love your feedback Phillip thank-you, Regards, Andy.

Posted 2 years ago

“Item arrived on time although the bulb was smashed. Great service otherwise 😀”

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Posted 2 years ago

Thankyou Andy for the positive feedback, we appreciate it, apologise about the damaged bulb, hope its sorted now, Regards, Andy.

Posted 2 years ago

“Fantastic delivery, under 24 hours probably worth the postal charge. Large range of items too”

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Posted 2 years ago

Thankyou Dave for the positive review, we appreciate it, Regards, Andy.

Posted 2 years ago

Shop4 Electrical is rated 4.8 based on 1,305 reviews