Shop4 Electrical Reviews

Name: Shop4 Electrical
Address: Unit 2 Ellis Way, Questor, Dartford, Kent
Rating: 4.77

4.8 Rating 1,305 Reviews

94 %

of reviewers recommend Shop4 Electrical

Company Reviews

Metrics

4.8

Based on 1,305 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Unfortunately one of the items (ceiling rose) was not shown on website from inside and outside. Outside did not match our requirements, which we only realised after delivery.”

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Posted 1 month ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 1 month ago

“Came promptly and fitted the next day. Currently working okay.”

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Posted 1 month ago

Thank you Steve for the positive feedback, we appreciate it, Regards, Andy.

Posted 1 month ago

“Great service”

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Posted 1 month ago

Thanks for the positive feedback (name), we really appreciate it, Regards, Andy.

Posted 1 month ago

“Product delivered in good condition and working well. Only 4 stars because it was out of stock and there was a bit of a wait for delivery.”

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Posted 1 month ago

Thank you for the positive feedback, we appreciate it, Regards, Andy.

Posted 1 month ago

“Delivered as suggested in good order”

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Posted 1 month ago

Thank you Ralph for the positive feedback, we appreciate it, Regards, Andy.

Posted 1 month ago

“Delivered on schedule and as advertised”

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Posted 2 months ago

Thank you for the positive review we appreciate it, Regards, Andy.

Posted 2 months ago

“Had to wait 10 days+ to receive the item which I had assumed was in stock. Other than the wait everything was ok.”

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Posted 2 months ago

Hi Peter, sorry for the delay with your order, please everything is now ok, Regards, Andy.

Posted 2 months ago

“Had to wait a week due to my item being out of stock but the rest of it went well. Good communications from them about the delay.”

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Posted 2 months ago

Thank you John for the positive feedback, we appreciate it, Regards, Andy,

Posted 2 months ago

“good prices and quick delivery hense why we use them.”

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Posted 2 months ago

Thank you Andrew for the positive feedback, we appreciate it, Regards, Andy.

Posted 2 months ago

“The only gripe was I couldn’t find a Crabtree 1gang 2way white plate switch on the Crabtree page, very frustrating”

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Posted 2 months ago

Thankyou Malcolm for the positive review you have left about our company, Regards, Andy.

Posted 2 months ago

“No discount for multiple. Box of saddles bundle of tubing etc”

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Posted 2 months ago

Thank you Thomas for the positive review, we try to offer the best price on our website away from having to negotiate a deal, Regards, Andy.

Posted 2 months ago

“Good service, good delivery and products arrived in goo order.”

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Posted 3 months ago

I’m glad you experience with us was positive, we love your feedback Julian thank-you, Regards, Andy.

Posted 3 months ago

“Delivery delay.”

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Posted 3 months ago

Thank you Mike for the positive feedback, apologise for the slight delivery delay by the couirer, Regards, Andy.

Posted 3 months ago

“Good price, prompt delivery, thanks.”

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Posted 3 months ago

We love reviews like yours, thank-you, Regards, Andy.

Posted 3 months ago

“Why 4 stars. Well, i sourced the 1800mm twin led non corrosive batton from here. Great. Went through checkout..great And then nothing, no confirmation of order. No acknowledgement etc Unusual ? Am i missing something ? Dont know. Then; out of the blue, it gets delivered to a friends house who takes my parcels while im at work. No notice of delivery, nothing. The lifht came pretty quick, its installed now and no complaints there. Im just a bit bemused at lack of communication. Is that the norm with them ? I havnt had an invoice either. So, would i use again ? Dont know,havnt decided. Like i said.. all went well despite me being in the dark ( literally ) Not sure what to think lol. If i had to return for some reason i could forsee potential issues for me finding the order on my pc.”

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Posted 4 months ago

Hi Christopher, firstly thankyou for the positive feedback, we appreciate it, i am glad you have your order and apologise for the lack of communication which i can assure you isnt normal for us, Regards, Andy.

Posted 4 months ago

“Bit of a hiccup initially as it turned out they didn't have the item in stock at their holding warehouse as initially informed. Good and pleasant communication though and prompt dispatch and delivery once it arrived from manufacturer.”