Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.54

4.5 Rating 1,423 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,423 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 22nd May 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks”

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Posted 6 months ago

“Easy to order, prompt delivery and stunning imitation wood burning stove. Perfect!!”

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Posted 6 months ago

“Knowledgeable on phone, happy with service and delivery.”

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Posted 6 months ago

Hi Louise, Thanks for your review. It's great to hear that you were happy with the service received from Direct Stoves. It's also great to hear that you found our sales team to be knowledgeable, as this is of course what we aim for. We'll let everyone know to keep up the good work. Please do get in touch again if we can help further. Kind regards, Direct Stoves & Fireplaces

Posted 6 months ago

“Very happy with the service and the product. Thankyou”

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Posted 6 months ago

“Thank you for quick service and good quality material, highly recommend your services.”

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Posted 6 months ago

“Excellent service and excellent communication, fast delivery 5 *****”

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Posted 6 months ago

“Very happy with the service. Delivered on time, good packaging. Very pleased with the product.”

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Posted 6 months ago

“Good value for money. Extensive choice. Lots of information to help you make a choice and to help you know what extras are needed. Customer service team helpful when making an enquiry.”

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Posted 6 months ago

“Very pleased with the service from start to finish. The telephone sales staff were very helpful and friendly. The stove arrived quickly and was well packaged on a pallet. Big thumbs up!”

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Posted 6 months ago

“Staff at Direct Stoves very helpful. Staff at the delivery company also helpful and friendly. I ordered it well in advance of needing it, hence delivery over one month.”

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Posted 6 months ago

“Superb service throughout - could not fault this company. The delivery date was changed at short notice without hassle and the stove was delivered in a timely and professional manner. Overall I am delighted with my purchase of such a stylish and efficient stove.”

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Posted 6 months ago

“Excellent service quality stove , only downside, can’t get a installer as a stay in scotland ,”

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Posted 6 months ago

“Great service, delivered on time”

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Posted 6 months ago

“..........”

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Posted 6 months ago

“Excellent service and delivery bought two stoves.”

Direct Stoves 5 star review on 14th November 2023

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Posted 6 months ago

“Great value stove. Easy to order with accessories needed to complete installation. Delivery options available and no problems with delivery. A great experience. Would highly recommend.”

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Posted 6 months ago

“From initial contact to the supply of a stove everything went well, the fire I selected was fitted and is now making the home lovely and warm”

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Posted 6 months ago

“Stove arrived in good time, well packed with no damage. Working well. Very pleased with the service and and product.”

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Posted 6 months ago

“Ordered by telephone, Very helpful staff answered all the queries, Stove in stock, Here in 2 days, Now fitted very pleased with it. Great service and company to deal with. Recommend”

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Posted 6 months ago

“One of the best companies I have dealt with brilliant from start to finish quick delivery will def recommend and will use again”

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Posted 6 months ago

Direct Stoves is rated 4.5 based on 1,423 reviews