“Paid for expedited shipping from what I thought would be their US warehouse. Two weeks and nothing received. Misled by site stating that warehouses in both US and UK. Upon ordering was told there is no longer a US warehouse and "we should probably take that down." I think ive been had.”
“Every time I have purchased I have had issues. I paid for 5-7 day tracking, it’s currently been 14 days and my tracking doesn’t exist on royal mail website.”
“Bad experience, the bottles won't draw liquid when they get close to the end, happened with both bottles, tried different syringes. Seems like the amount was shorted as well.”
Hi Dexter, thank you for your feedback. Sorry to hear you have had issues extracting all of the product from your vials. There is a technique that we use to guarantee that you can get every last drop out of your products and I'd be more than happy to discuss this with you if you'd like to pop us an email over! Kind Regards, DP Team
“After two months i m still waiting for two parcels to arrive, i wrote them several mails and they don t have any intention to solve the problem, they don t reply. They stole me 150 €. Dont order on this website, run away. I see many are having the same problem i m having.”
Hi Matteo,
I can only apologise for the miscommunication! I know you are a returning customer of ours and have placed multiple orders previous to this so hopefully that means you have always been happy with our service and products!
I have responded to your message on our Facebook page and am keen to get this resolved for you!
Kind Regards
DP Team
“I order from them and paid for it to get to me faster. 4 weeks later still nothing. It has made it to Chicago a couple weeks ago and then nothing. They refuse to give me a refund or anything. Worst company ever”
“Didnt receive my shipment still (15 days after), after paying extra money for rapid delivery (2-4 days). Covid was not an excuse before paying. When done, I received a mail referring to "delays due to Covid". Shame and disappointment”
“It's been 32 days and counting with nothing received, I even paid for 3 day shipping, they say they'll ship another but still no tracking#, Charlie where's my freight and why can't you email me with my replacement shipping order??”
“I paid for fast delivery zone0 and my package wasn’t even shipped out yet with no tracking number I tried reaching them at there email and no response my order number is 102991 this is ridiculous I don’t even know what to do next”
“El producto llegó envasado de manera muy deficiente , ya que el pulverizador incluido no encaja en el bote , y el péptido no da ningún resultado ni efecto secundario , es simplemente placebo. Además no hay control de calidad de ningún tipo , ni fecha de envasado ni de caducidad ni número de lote .”
